
Salerno Duane Ford
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had an outstanding experience with Frank & Tommy I recently purchased a Ford Bronco and had an absolutely fantastic experience thanks to Frank and Tommy. From start to finish, they went above and beyo recently purchased a Ford Bronco and had an absolutely fantastic experience thanks to Frank and Tommy. From start to finish, they went above and beyond to make sure everything was seamless. I asked tough questions, negotiated hard, and probably drove them crazy, but they handled it all with patience, professionalism, and expertise. They were honest, transparent, and incredibly knowledgeable about the vehicle, financing, and every detail I threw at them. They truly cared about getting me the best deal possible while making sure I was 100% comfortable with my purchase. No pressure, just straight-up great customer service. If you're looking for a top-notch experience at a Ford dealership, these are the guys to see. Highly recommend Frank, Tommy, and the entire team—they made what could have been a stressful process smooth, efficient, and even enjoyable. Thanks again, guys! More
Heather and Samantha were fantastic in their manner and their service and also were very knowledgeable! Great job! Thank you ! their service and also were very knowledgeable! Great job! Thank you ! More
The service was efficient and quick and the service advisors were friendly and knowledgeable. Very easy and pleasant experience. advisors were friendly and knowledgeable. Very easy and pleasant experience. More
The team was extremely nice - They even went as far as filing a manufacturers rebate for all the new tires they installed for me. Highly recommended. filing a manufacturers rebate for all the new tires they installed for me. Highly recommended. More
Heather and Carrie in the service dept are great! They are responsive, attentive, and goes to bat for the customer time and again. They are responsive, attentive, and goes to bat for the customer time and again. More
Setting up the appointment is quick. The staff is friendly including the service techs. Always a pleasant experience. The staff is friendly including the service techs. Always a pleasant experience. More
Carrie at Salerno Duane was the most helpful service person! She provided pricing, arranged service appointment, coordinated transport and submitted rebate paperwork for me. Such a friendly and helpful person! She provided pricing, arranged service appointment, coordinated transport and submitted rebate paperwork for me. Such a friendly and helpful staff member from start to finish! Thank you! More
Please with the whole experience. Helped me greatly. A nice bunch of people. Went to other dealerships in the past I won’t be doing that . This would be my car shopping place. Helped me greatly. A nice bunch of people. Went to other dealerships in the past I won’t be doing that . This would be my car shopping place. More
Easy, understanding staff to work with. Carrie keeps in constant contact and is honest about repair outlooks and timetables. She recommends additional service and concerns without it being Carrie keeps in constant contact and is honest about repair outlooks and timetables. She recommends additional service and concerns without it being unnecessary "upsells". Several other service options are available to me, but Carries team continues to shine. More