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Salerno Duane Ford
Summit, NJ
941 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 941 reviews
December 06, 2024
The team was extremely nice - They even went as far as filing a manufacturers rebate for all the new tires they installed for me. Highly recommended. filing a manufacturers rebate for all the new tires they installed for me. Highly recommended. More
by ken.hopkins
Verified CustomerEmployees Worked With
November 25, 2024
Heather and Carrie in the service dept are great! They are responsive, attentive, and goes to bat for the customer time and again. They are responsive, attentive, and goes to bat for the customer time and again. More
by Mikea
November 18, 2024
Setting up the appointment is quick. The staff is friendly including the service techs. Always a pleasant experience. The staff is friendly including the service techs. Always a pleasant experience. More
by SANDPIPER925
Employees Worked With
November 15, 2024
Carrie at Salerno Duane was the most helpful service person! She provided pricing, arranged service appointment, coordinated transport and submitted rebate paperwork for me. Such a friendly and helpful person! She provided pricing, arranged service appointment, coordinated transport and submitted rebate paperwork for me. Such a friendly and helpful staff member from start to finish! Thank you! More
by pattyorlando
Employees Worked With
November 13, 2024
Please with the whole experience. Helped me greatly. A nice bunch of people. Went to other dealerships in the past I won’t be doing that . This would be my car shopping place. Helped me greatly. A nice bunch of people. Went to other dealerships in the past I won’t be doing that . This would be my car shopping place. More
by SUSAN0205SOD
November 04, 2024
Easy, understanding staff to work with. Carrie keeps in constant contact and is honest about repair outlooks and timetables. She recommends additional service and concerns without it being Carrie keeps in constant contact and is honest about repair outlooks and timetables. She recommends additional service and concerns without it being unnecessary "upsells". Several other service options are available to me, but Carries team continues to shine. More
by dsarge390
Employees Worked With
November 04, 2024
Friendly and easy process for both check in and check out and done on time and done on time More
by laura_t_w
Employees Worked With
October 29, 2024
Nice and smooth visit, was prompt and efficient. Great job by all Thank you, Wanda, Geo & Tomas!! Great job by all Thank you, Wanda, Geo & Tomas!! More
by rzuccheri
Employees Worked With
Other Employees :
Wanda Vargas Bosque
October 24, 2024
Appreciate the attention to the clients needs and courteous service and home delivery of vehicle courteous service and home delivery of vehicle More
by luludiso
Employees Worked With
