Saint J Subaru

Courteous and friendly Chayse was easy and pleasant to work with. He worked hard to meet our expectations and answered all of our questions. Kevin was helpful and took his Chayse was easy and pleasant to work with. He worked hard to meet our expectations and answered all of our questions. Kevin was helpful and took his time to explain the financing and options. More

Amazing service and friendly staff I drove 3 1/2 hours to buy my car and 6 hours home (because I got lost) but it was worth the extra mileage! I love my outback will always do business I drove 3 1/2 hours to buy my car and 6 hours home (because I got lost) but it was worth the extra mileage! I love my outback will always do business with Saint J. Sam Longmoore was friendly and down to earth....two qualities in a person which are perfect when making a big purchase :) More

Lack of honesty When I arrived I was asked what I could afford. I gave the salesman a monthly payment I could afford. He came back with a rate over $120 higher. I was When I arrived I was asked what I could afford. I gave the salesman a monthly payment I could afford. He came back with a rate over $120 higher. I was told it was based on the absolute highest trade in value they could offer. After almost two hours, I was about to walk out the door and then I got the standard "Let me talk to my sales manager". Back he comes with a trade in value over $3000 more than the initial "highest" he could offer. I had previously asked about incentives. I was told there were none on that model. I know my trade was much lower than the value they put on it. The price of the new car was simply being lowered to make the sale. This is something that should have happened as soon as I announced my budget. During the test drive I was told there were four similar cars to choose from. The car I was driving had cross bars on the roof rack. The color I chose did not. The salesman fabricated some excuse on the spot to contradict my memory of what I was told. Now I have to spend an additional $100-$200 for cross bars. I even told him a story of my trade in and being told how I demanded cross bars when I purchased it new. I guess that didn't make an impression on him in regards to helping close the sale. I was lied to multiple times and had two hours of my time wasted. For once I would like to encounter an honest car dealership. More

Easy and not a hair puller outter. Had an easy going time with chayse and he was running around but we were still helped out within minutes. He was fun to talk to and made my first time Had an easy going time with chayse and he was running around but we were still helped out within minutes. He was fun to talk to and made my first time car buying experience hassle free. He also was more than happy to get a photo OP with my old to new care and published it with my permission on your site. He was more than happy to answer any questions I had. Thanks again chayse! More

Satisfying Chris went above and beyond to make this deal happen and get me in the new Ascent that I wanted. Adam made it a fun experience Chris went above and beyond to make this deal happen and get me in the new Ascent that I wanted. Adam made it a fun experience More

Great place and experience before buying, not so much after I bought a new car from here and the buying experience was great, everyone was really friendly and we were even allowed to include our dog in the whol I bought a new car from here and the buying experience was great, everyone was really friendly and we were even allowed to include our dog in the whole process! Kalmen seemed very nice but also a little impatient when we would ask questions or make comments about the car during his obviously rehearsed speech. After buying the car, however, there were some communication issues. I had been trying to set up the My Subaru app and Starlink, but it kept saying my account didn't exist. After trying to call him multiple times with no answer and no call back I finally called Subaru of America and they discovered they had put in my email wrong and fixed it right away. Buying a car from here is good but be prepared to take care of everything yourself after, they won't really be around to answer your questions. More