Rutland Auto Group
Rutland, VT
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232 Reviews of Rutland Auto Group
I went to kinney audi to have work done on my audi, the staff in service was friendly, helpful, but most of all sincere. I would highly recommend their service department. They got me in quickly, gave me a staff in service was friendly, helpful, but most of all sincere. I would highly recommend their service department. They got me in quickly, gave me a cup of coffee, and pointed me in the direction of a nearby shopping plaza so I wouldn't have to sit around. Nothing regretted. More
My radiator on my VW Golf failed as I was approaching Rutland on Routes 4&7 for a ski weekend in Vermont. Was able make it to dealership with overheating & antifreeze leaking, and Mr. Savoie, VW Service Rutland on Routes 4&7 for a ski weekend in Vermont. Was able make it to dealership with overheating & antifreeze leaking, and Mr. Savoie, VW Service Advisor, greeted me warmly when I stated I had a road emergency. He had me back on the road in 5 hours replacing my radiator and other small parts. Kinney VW sure knows how to handle VW owners with respect when they have a road emergency! Thanks for your assistance - great guys! Larry from Syracuse, New York. More
I drive 2003 volkswagon jetta her name is Ruby. Ruby's I drive 2003 volkswagon jetta her name is Ruby. Ruby's engine light had been on for a very long time I brought her over to KInney motors they have a I drive 2003 volkswagon jetta her name is Ruby. Ruby's engine light had been on for a very long time I brought her over to KInney motors they have always taken very good care of my jetta's I have owned them for about 20 years. Ray was awesome, I always dealt with Roseanne in the past and loved her. Ray was very helpful very friendly. Brian was my service tech and did major work on Ruby and treated her very good, Ruby is running sooooo good. I would absolutly recommend, kinney motors,Ray, and Brian to everyone Karen McDonnell & Ruby More
I went in for my complimentary first service on my new car. Ray was extremely friendly, answered all my questions, and made me feel very at ease. When my car accidentally did not get washed, Ray was very car. Ray was extremely friendly, answered all my questions, and made me feel very at ease. When my car accidentally did not get washed, Ray was very apologetic (he did not have to be, as I wasn't upset at all) and got it washed very quickly for me. I would highly recommend this service department. More
My wife and I purchased a CPO 2007 Audi A4, and we brought it in for diagnosis because it is burning oil at a rate of about 1qt/2000 miles. Kinney Audi performed the first half of a diagnosis (the se brought it in for diagnosis because it is burning oil at a rate of about 1qt/2000 miles. Kinney Audi performed the first half of a diagnosis (the second half must be completed no less than 630 miles from now). We were not charged for the diagnosis, even though it is not covered by warantee. We travelled 55 miles to visit this dealership, and we'd do it again in a heartbeat. Leslie was very friendly and patient. Kate was also very friendly. More
Service was top notch for an emergency problem, promptly solved the issue with the car. Service personel were friendly and took the time to listen and diagnose the problem. solved the issue with the car. Service personel were friendly and took the time to listen and diagnose the problem. More
We were greeted immediately by the service advisor who fit us in on the way home to NYC for an emergency fix! They fixed our loose oil line and we were on the road in just 2 hours with a freshly cleaned fit us in on the way home to NYC for an emergency fix! They fixed our loose oil line and we were on the road in just 2 hours with a freshly cleaned car. We're planning to do our regular services here as often as possible over the next several years. More
Great dealership and staff to deal with. We traveled an hour and a half to Kinney Motors and it was worth the drive. My wife loves her certified pre-owned Audi A4! Tom and the finance lady were both gr hour and a half to Kinney Motors and it was worth the drive. My wife loves her certified pre-owned Audi A4! Tom and the finance lady were both great to deal with. We recommend this dealership! More
We have been customers of Kinney Motors since 2000 (purchasing and servicing all of our 3 Audi s at Kinney Motors). There have been many changes in personnel over the years but I must say that I was (purchasing and servicing all of our 3 Audi s at Kinney Motors). There have been many changes in personnel over the years but I must say that I was very impressed with all the employees we dealt with during our recent service visit. Lindsey or Leslie- Service Scheduler (I'm sorry that I have forgotten her name and her correct role) was extremely helpful (making sure that both the service and 2 factory recalls were scheduled and done while we were there). Steve's (Head of the Service Dept.) knowledge and background car maintenance and service is extremely impressive and beyond anyone I have met in the car service field. Both these individuals were very friendly and engaging-making our visit both enjoyable and our waiting time past quickly. Thank you, Kinney Motors Sincerely, Reeve C. Williams More
While traveling on country roads in Vermont during the freak August snow storm, I unfortunately had an accident and totalled our vehicle. It was towed to Kinney Motors. Although we had not purchased our freak August snow storm, I unfortunately had an accident and totalled our vehicle. It was towed to Kinney Motors. Although we had not purchased our vehicle from them or even used them for any services, they immediately got engaged with me and helped me negotiate the complexities of dealing with an accident, my insurance claim, and negotiating with the insurance adjustor. They offered to put me in touch with their sales team to buy a new vehicle and the sales staff was as responsive and professional as the service staff. They located a replacement vehicle quickly, meeting our requirements, and were able to transfer a vehicle in transit from Germany to their dealership, in order for us to get a replacement vehicle quickly. Our experience with them was exceptional and we recommend them highly to anyone. More