Rutland Auto Group
Rutland, VT
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232 Reviews of Rutland Auto Group
30,000 Mile service of 2008 Passat, very friendly service staff who made sure my travel mug had fresh coffee in it before I left, I like these guys and gals alot!!! staff who made sure my travel mug had fresh coffee in it before I left, I like these guys and gals alot!!! More
Friendly and knowledgable sales staff. They made my husband and I feel comfortable, but not overwhelmed or "pushed". They made our kids feels welcome, as well. We made multiple trips to the dealershi husband and I feel comfortable, but not overwhelmed or "pushed". They made our kids feels welcome, as well. We made multiple trips to the dealership to drive various vehicles over the course of several days, and felt more welcome each time we appeared at the dealership. When there was an issue with our new purchase, it was resolved within hours to our utmost satisfaction! Looking forward to this new "relationship" More
When I have my car serviced I always want to know what's happening and how much it will cost. I have found Leslie Holland to be top-notch at answering my questions, returning my calls, and solving my drop- happening and how much it will cost. I have found Leslie Holland to be top-notch at answering my questions, returning my calls, and solving my drop-off and pick-up issues (I live about an hour away). Further, the service area is clean and bright and professional. Good car, good service....can't ask for more than that. More
I live in Rutland and want to buy local. At Kinney I found a welcoming sales staff that were very knowledgable about their cars. I would like to help other have the excellent success I had in purchasing found a welcoming sales staff that were very knowledgable about their cars. I would like to help other have the excellent success I had in purchasing a new VW. More
The staff of Kinney Audi did an outstanding job on our recent purchase of a 2012 A3 TDI. We ordered the car and Richard kept us very well informed as to when it would arrive. This was the second Audi purc recent purchase of a 2012 A3 TDI. We ordered the car and Richard kept us very well informed as to when it would arrive. This was the second Audi purchase from Kinney Motors. The entire staff was excellent. We traded in a Q7 for The TDI and got a very fair price. When we picked the car up Richard was amazing at explaining all of the details in the A3. Larry and Kelly did a great job as well. This was our fourth Audi and by no means our last. Thank You, Richard, Larry, Kelly and the entire Kinny Motors staff. Drive AUDI AND BUY AT KINNEY MOTORS--- Tom&Debra More
Before my visit to Kinney motors, I talked to various dealers and sale's people. 1) Larry Lovejoy at Kinney motors was very helpful, direct, honest and straight forward. 2)He was the ONLY sale's pers dealers and sale's people. 1) Larry Lovejoy at Kinney motors was very helpful, direct, honest and straight forward. 2)He was the ONLY sale's person who gave me numbers on the phone and all the information I needed prior to going to the dealership. That was a HUGE plus for me as I am VERY busy and did not have the luxury of time to visit multiple dealerships BEFORE getting a car. 3)He was also the ONLY sale's person who was willing to stay late, after hours on a Friday BEFORE hurricane Irene to let me test drive the cars. He and Richard (last name??) stayed until about 8 pm to help me and answered ALL my questions. 3) He asked me what my expectations were. I said: quick and pain free process and NO games and playing with numbers, HONESTY. 4) The numbers I got NEVER changed and they honored their word to the end. NO games! 5) Larry and the rest of the team delivered. I got the car I asked for (VERY hard find; they got it for me from NY after hurricane Irene!!)AND the entire process took under an hour for me to get out of the door with my new car. I WILL certainly go back and I will certainly recommend them to any one, as I already have. More
We recently purchased a lightly used VW Sportwagen TDI at a dealership in Pennsylvania, then drove it back to Vermont to find out that fuel was leaking from the fuel filter. I called Leslie at Kinney and ask a dealership in Pennsylvania, then drove it back to Vermont to find out that fuel was leaking from the fuel filter. I called Leslie at Kinney and asked her if we could bring the car in; she said they were very busy but that they'd try to take care of us. We dropped the car off late in the morning and a few hours later Leslie called to tell us it was all set. I swung by and found the problem solved, the car washed and the floor vacuumed. Leslie is a very friendly and knowledgeable service adviser, and the service we received was top notch. Thank you! More
Tom is knowledgeable, responsive, friendly and helpful. He listened to what I wanted and help me find the right car. I test-drove a few cars a number of times and he was patient and answered all of my que He listened to what I wanted and help me find the right car. I test-drove a few cars a number of times and he was patient and answered all of my questions and gave me a lot of good tips regarding the car. Although the car has had a number of problems, Tom has been rock solid. More
I bought a Q7 TDI. I love the car but it has had a surprising number of problems, at least initially. Steve and his team have gone above-and-beyond to understand what was causing the (sometimes unusu surprising number of problems, at least initially. Steve and his team have gone above-and-beyond to understand what was causing the (sometimes unusual) problems and have fixed them. I trust Steve and his recommendations. In my view, he is enormously knowledgeable and cares genuinely both about the cars and their owners. Although I do not wish the need for car repair on anyone, should the need arise I cannot recommend Steve and his team highly enough. More
Very professional group. Low pressure, great pricing. Arranged financing at rates lower than other dealers I visited. Best car buying experience I've had. I've already had my first service and the pe Arranged financing at rates lower than other dealers I visited. Best car buying experience I've had. I've already had my first service and the people in the service department were as professional as everyone else I've encountered at Kinney. More