Rutland Auto Group
Rutland, VT
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232 Reviews of Rutland Auto Group
Very positive experience at Kinney Audi. Extremely happy with the team at Kinney Audi who were involved with our shopping/leasing experience! Our salesman was very personable, helpful, kno Extremely happy with the team at Kinney Audi who were involved with our shopping/leasing experience! Our salesman was very personable, helpful, knowledgeable and efficient!! More
Monday Busy Dealership Crosstrek It was very busy - as was I. I traded in my lease early to get put into a 2016 Crosstrek Limited lease. Kinney Subaru was flat out servicing customers It was very busy - as was I. I traded in my lease early to get put into a 2016 Crosstrek Limited lease. Kinney Subaru was flat out servicing customers. I was handled extremely well by everyone I met. I wanted the new technology -EyeSight and iPhone integration. Both systems are well implemented and user friendly. I couldn't be happier. Seth Howland and Subaru team gets my #10 rating More
Excellence! Matthew was knowledgeable, patient and eager to serve. Very positive experience and we left feeling very pleased and satisfied. Kelly in finance was a Matthew was knowledgeable, patient and eager to serve. Very positive experience and we left feeling very pleased and satisfied. Kelly in finance was also superb. More
Service I purchased my car a kinny Subaru, and have my service performed there as well. They keep track of my vehicle service record and keep my vehicle runni I purchased my car a kinny Subaru, and have my service performed there as well. They keep track of my vehicle service record and keep my vehicle running perfectly. More
For my very first lease, the entire process was exciting! This was my first experience in getting a car, and it was exciting and stress free! The people there were so kind, helpful and informational. This was my first experience in getting a car, and it was exciting and stress free! The people there were so kind, helpful and informational. More
The easiest car buying experience I've ever had. I found the car I've always wanted at Kinney Motors...and the buying experience was wonderful! Jim Heilner was terrific to work with, as was Kelly Pl I found the car I've always wanted at Kinney Motors...and the buying experience was wonderful! Jim Heilner was terrific to work with, as was Kelly Platts. They both made my husband and me feel like part of the Kinney family. More
Gas cover repair Quick and easy, Leslie was very nice and informative. I was given information about future work so that I know what to expect.. Look forward to dealin Quick and easy, Leslie was very nice and informative. I was given information about future work so that I know what to expect.. Look forward to dealing with them again. Kate was also very helpful in scheduling the appointment. More
Friendly and informative The sales staff were not pushy nor did they put down competitors. They respected the process that i needed to go through to make my decision. Bethany The sales staff were not pushy nor did they put down competitors. They respected the process that i needed to go through to make my decision. Bethany was exactly the person i needed to help me through this process!!!!👏👏👏 I bought a subaru legacy but my only option under select model was audi or volkswagon More
Sixth Time Around The lease of my A7 was about to expire. I went online to spec a new vehicle. Within a day I received a call and an email responding to my request. I r The lease of my A7 was about to expire. I went online to spec a new vehicle. Within a day I received a call and an email responding to my request. I received frequent phone calls, over the following weeks, from Marissa, encouraging me to come in to test drive both the 2017 A4 and a 2016 A6. After several weeks of trying to work it into my schedule (I live 1.5 hrs. away) I made an appointment with Marissa for a Friday mid-day test drive. When I arrived I was told she was not working that day. I was discouraged as she was the one who was pressuring me to come in. This was to be my sixth Audi purchase from Kinney Motors (three different owners) so, I, clearly, am not just a tire kicker. I was cheerfully greeted by Courtney, who offered to help me. I was left undecided following a test drive of both the A4 & A6. They did not have a car on their lot, I was particularly interested in. It wasn't until I was ready to leave, without a commitment, that the manager stepped in and asked what they could to sell me a new car. I told him that I wanted the car I had "built" online. Within 15 minutes they located precisely the car I wanted, somewhere in MA. We worked out a deal and they arranged to have the car transported to them the following Monday. I then received a number of phone messages the following week asking when I was going to pick the car up. I made another Friday mid-day appointment, arrived on time, only to to discover that they were just detailing the car and it would be another 2 hours before they were finished. Other than those snafus, things went reasonably well and I am happy with my new A6! More
Service quality Lynn was great as usual, helpful and attentive. Strongly recommend Kinney Audi service. Still concerned about Audi pollution issues.. Will not buy ano Lynn was great as usual, helpful and attentive. Strongly recommend Kinney Audi service. Still concerned about Audi pollution issues.. Will not buy another until issue is resolved More