Rutland Auto Group

very accomodating and pleasant Because of the distance, the car purchase transaction was accomplished smoothly and successfully without a visit to the dealership .All staff that I i Because of the distance, the car purchase transaction was accomplished smoothly and successfully without a visit to the dealership .All staff that I interacted with were courteous and responsive. Plus the new car works great. More

Service was good but service dept. Wouldnt answer phone Actual service experience was good but nobody would answer phone in service department when I was trying to contact them regarding additional repair w Actual service experience was good but nobody would answer phone in service department when I was trying to contact them regarding additional repair work. Tried calling several times thru the morning and it went to voicemail every time. Not sure who I worked with but had to check a box to submit review. More

Excellent service I brought our Subaru Forester in for a regular service job. Brian Burke told me that I probably just needed an oil change, since everything else had I brought our Subaru Forester in for a regular service job. Brian Burke told me that I probably just needed an oil change, since everything else had been taken care of at a prior appointment. I was happy to find out that my bill was below expectation, and everything was taken care of within the next hour. I found Brian very personable and knowledgeable, and I would recommend Kinney Motors in Rutland, Vt. any time. Christel Wiedmann More

Go somewhere else to get your car fixed Long story short. Check engine light on in my car, running rough and wouldn't let me pump gas without the gas pump clicking a bunch of times making it Long story short. Check engine light on in my car, running rough and wouldn't let me pump gas without the gas pump clicking a bunch of times making it take forever to get gas. They tell me I need 2 new coils but should replace all four for $350. They said my warranty wouldn't cover any of it and also if I wanted my gas fixed that would cost $700. I walk out to my car after getting new coils, turn it on and e check engine light is still on and running rough. Walk back in and ask if the light should still be on, tech walks outside plugs it back in the computer and it's still blowing the same codes as before. Exact words of tech "it's probably the fuel injectors this car is famous for it not to put my foot in my mouth." Ok, if it was the fuel injectors I would of only had to pay a $100 deductible on my warranty. Next day find out yup it's my injectors and they still wanted me to pay the deductible but got them to wave it...they switched it around like my coils still looked "worn." Worn does not mean they don't work and clearly no problem was solved. The dealership I bought the car from paid for the gas issue because it had the problem when I bought it. Immediately after getting my car I head over to get gas after the $700 is paid and it's supposedly fixed. Still clicking! Go to another gas station and yup, still clicking. Bring it right back over and the tech sticks his hand in the gas pump and tells me I need a new gas tank which costs $1300...I call the dealership I bought it from and they ask Kinney for a $700 credit for misdiagnosis and they say no. Now my car is getting fixed where I bought it because I do not trust these people whatsoever and upon asking around find out this is a regular thing for them. Unlike what they told me throwing parts at a car is not "the name of the game" and I will never bring my car back again. $1,050 in misdiagnosis and they are unwilling to take blame for their poor work and tell me cc sports are junk cars, really?! These are the cars YOU are selling and are supposed to stand behind? More

Excellent Service Kelly was very attentive to my needs and worked very hard to get my financing for a new suburu. She was very knowledgeable and extremely helpful. Kelly was very attentive to my needs and worked very hard to get my financing for a new suburu. She was very knowledgeable and extremely helpful. More

Service Jetta TDI My 2014 Jetta TDI went in for 30,000 miles service and Tire change. Thank You to the service department at Kinney Motors! Lynn and Sam were fantastic My 2014 Jetta TDI went in for 30,000 miles service and Tire change. Thank You to the service department at Kinney Motors! Lynn and Sam were fantastic! More

New Q3 Audi sells itself, but the sales team was helpful and easy to work with. This is our 5th Audi and we will keep coming back. Audi sells itself, but the sales team was helpful and easy to work with. This is our 5th Audi and we will keep coming back. More

Purchase of 2013 Audi allroad Courtney was friendly, patient, and respectful throughout our purchase of our Audi automobile. Audi's sell themselves but the demeanor of the sales ag Courtney was friendly, patient, and respectful throughout our purchase of our Audi automobile. Audi's sell themselves but the demeanor of the sales agent makes a customer comeback or buy elsewhere. We will return to buy from her...when my spouse tells me it is okay to purchase the new 2017 Q7. More

Good experience Good dealership overall........friendly,courteous,knowledgable. Easy to communicate with all parties. Not your usual high pressure scenario. Feel bad Good dealership overall........friendly,courteous,knowledgable. Easy to communicate with all parties. Not your usual high pressure scenario. Feel bad that they have to be part of the recent VW fiasco. More

A warm and yet professional experience From the moment Of my entrance into the service garage, I was warmly welcomed and questioned about areas of concern. My sales person, (Sam) even came From the moment Of my entrance into the service garage, I was warmly welcomed and questioned about areas of concern. My sales person, (Sam) even came to welcome me and talk for a moment. My 15,000 mile service was completed in a timely manner with coffee and an accommodating place to do what I needed. The price was reasonable and my car was also offered to have washed. Thank you. More