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Russ Darrow Metro Mazda
Milwaukee, WI
805 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Milwaukee, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're looking for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we have a wide selection to meet your needs. Our expert team is dedicated to providing exceptional customer service and a stress-free car-buying experience. All our pre-owned vehicles are thoroughly inspected for quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Milwaukee today for unbeatable selection, competitive pricing, and outstanding service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 805 reviews
January 18, 2025
Sales associate said car had remote start , when I got key and looked in keys there was no remote start. When I confronted manager about it he said he can't do nothing because is not in writing . Sales as key and looked in keys there was no remote start. When I confronted manager about it he said he can't do nothing because is not in writing . Sales associate as well lied to me about oil change saying ot was 6 for 450 . Ended up being 3 for that money. Overall worst experience I ever had. On top of that Sales associate brought me to department to watche supervisor argue over who fault is misquoted labor. Again worst possible experience. Manager pretty much told me he can't accommodate nothing because he will lose money? More
by DUSAN
Verified Customer
January 16, 2025
Bad dealer and bad experience Also bad reply. Very not recommended. please do not choose Very not recommended. please do not choose More
by YLU1024
January 15, 2025
Good, like Cameron in service department- pleasant and professional. Always welcoming and takes time to explain needed work. professional. Always welcoming and takes time to explain needed work. More
by NO20
January 15, 2025
The service was quick The staff was courteous the waiting area was clean and comfortable area was clean and comfortable More
by HARRISSUS
Employees Worked With
January 15, 2025
Very friendly. Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back! Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back! More
by Luckydogpark
January 14, 2025
Amazing service and even greater staff. Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they c Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they cared for my needs. Would recomend to anyone in need of a car. 5 stars! More
by JOSEPH.MED
Employees Worked With
Other Employees :
Alejandro Noyola, Noah Matson, Ivan Lawler, EDWARD CAROTHERS, Veronica Velez, HAISE COLLAZO, Jennie Etringer
January 12, 2025
As usual, Bruce was very helpful. I am lookkng forward to have him as my service advisor for many more years. Good job !!! I am lookkng forward to have him as my service advisor for many more years. Good job !!! More
by ALLEN_FEDERICO
Employees Worked With
January 12, 2025
My visit was great as expected. I was in and out without any issues. Thank you I was in and out without any issues. Thank you More
by PEYLOLEE
Employees Worked With
January 12, 2025
Very reliable and great service. Friendly staff professional work and trustworthy. Wouldn't go anywhere else. Friendly staff professional work and trustworthy. Wouldn't go anywhere else. More
by KARIN.HANNA
Employees Worked With
August 17, 2024
Don’t walk…RUN away from this place Tried to get a simple oil change a couple years ago and had a tail light that wasn’t working. Immediately told I needed a new bulb but they didn’t have it in stock. simple oil change a couple years ago and had a tail light that wasn’t working. Immediately told I needed a new bulb but they didn’t have it in stock. When I got home, the connecting wire was off and when I connected it…voila, everything worked. They gave recommendations on a repair without even diagnosing anything Against better judgement, went to get my oil changed here again. Now they didn’t reset the service light. Called and the rep over the phone told me some troubleshooting steps. Light is still on. Tried calling the service manager with no calls back Again, I would recommend anywhere but here More
by Igor S
Employees Worked With
Nick
