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Russ Darrow Metro Mazda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.3
1,177 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,177 reviews

April 09, 2026

Clean showroom. Friendly staff Easy scheduling Prompt and easy check in Comfortable waiting room Good location And ease of getting to the location More

by JJCPETERS8703
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Mazaba
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Apr 09, 2026 -

Russ Darrow Metro Mazda responded

We’re delighted that our location was convenient and you found the showroom clean and staff welcoming. It’s great to know scheduling and check-in for your Mazda CX-50 service went smoothly and you were comfortable in the waiting area. Thank you for choosing us. Jalen Moore jalen.moore@russdarrow.com

April 07, 2026

Happy with the service Victor provided me on multiple occasions. He was thorough on his follow-up of a concern of mine and communicated well throughout the process. More

by TERRI.ANGST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and your kind words. Victor is glad to have addressed your Mazda CX-9 concern with thorough follow-up and clear communication. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 07, 2026

Great experience, the workers were all amazing and made the purchase of our vehicle very pleasant. Will definitely come there again for future vehicles More

by KRESSIN.JAMI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMMAL DEPASS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Russ Darrow Metro Mazda responded

It’s wonderful to hear our staff made your used Mazda CX-5 purchase so pleasant. We’re thrilled you’ll consider us again for your next vehicle. Feel free to visit when you’re ready for another Mazda. Jalen Moore jalen.moore@russdarrow.com

April 05, 2026

I always feel welcomed. Staff are very personable. Bruce is very knowledgeable and is always able to explain things to me in the way in which I understand. More

by Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Russ Darrow Metro Mazda responded

We’re happy to know our team creates a warm, friendly atmosphere. Bruce will be pleased to hear you found his explanations clear and helpful. We look forward to servicing your Mazda CX-30 again soon. Jalen Moore jalen.moore@russdarrow.com

April 04, 2026

The service was done correctly and quickly. I was very satisfied with the service. They did a great job. More

by pdewar
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Carrick
Report | Print
Apr 04, 2026 -

Russ Darrow Metro Mazda responded

It’s great to hear the service on your Mazda CX-50 was handled both accurately and swiftly. Bruce is thrilled to know you’re satisfied with the work. We look forward to assisting you again whenever you need us. Jalen Moore jalen.moore@russdarrow.com

April 02, 2026

As always the service team is great. And service happened quicker than anticipated. I’ll never be a fan of the extra 3% for using a credit card though. More

by mlsgoody122
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel’s name is listed, but my tech in the video was Jose. Not sure that they are the same person. If they’re not the same, give five stars to Jose.
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Apr 03, 2026 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Landon, Miguel, and Jose delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

April 01, 2026

the whole process was quick and easy. all my questions were answered. Great experience from start to finish More

by ABERS20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Russ Darrow Metro Mazda responded

Thanks for sharing your feedback on your new Mazda CX-5. We’re glad we could answer your questions and keep the process quick and easy. Enjoy your CX-5 and safe travels! Jalen Moore jalen.moore@russdarrow.com

March 31, 2026

I enjoy bringing my car here for service. They have a nice waiting room and always make good recommendations for what will help keep my Mazda running smoothly. More

by kotar.express
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

Russ Darrow Metro Mazda responded

It’s wonderful to know you enjoy our waiting room and find our service recommendations helpful. Keeping your Mazda3 running smoothly is important to us, and we appreciate you trusting us for your maintenance needs. Thanks for the five-star rating! Jalen Moore jalen.moore@russdarrow.com

March 30, 2026

Outstanding and very pleasing to work with. Robyn is stellar and thrives to meet the needs we wanted for our CX-50 More

by RAMSFAN_1993
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
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Mar 30, 2026 -

Russ Darrow Metro Mazda responded

What a pleasure to read your review. It’s great to know our team delivered an outstanding experience and met your needs for your new Mazda CX-50. Gwen will be excited to hear how well things went and thank you for sharing your feedback. Jalen Moore jalen.moore@russdarrow.com

March 28, 2026

Thank you to Bruce and the Mechanic who fixed my car issue. Very helpful and Bruce is always there to assist me. More

by ALLEN_FEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Russ Darrow Metro Mazda responded

It’s great to hear Bruce and our mechanic could help resolve the issue with your Mazda CX-3. We’re glad Bruce is always ready to assist whenever you need support. Thank you for sharing your experience! Jalen Moore jalen.moore@russdarrow.com

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