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Russ Darrow Metro Mazda
Milwaukee, WI
838 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 838 reviews
February 23, 2025
Was a good service but it was very very expensive for what it was All I got was a inspection and oil change and top off seemed like it would’ve been more expensive with the tire rotation but I thought what it was All I got was a inspection and oil change and top off seemed like it would’ve been more expensive with the tire rotation but I thought it was included More
by jacob.wiener02
Verified CustomerEmployees Worked With
February 22, 2025
Bruce’s team did an outstanding job servicing my car. Work began promptly and was quickly completed. The are great and experienced team. Work began promptly and was quickly completed. The are great and experienced team. More
by SCHECK5227
February 22, 2025
Everyone with whom I interacted was professional, kind, and courteous. There were no surprises and all was great. and courteous. There were no surprises and all was great. More
by Daryl weber
February 22, 2025
Friendly, clear explanations of work to be done. No surprises. Great video showing work being done. No surprises. Great video showing work being done. More
by barnesb55
February 19, 2025
Pleasant staff. Timely service. Great waiting room. I appreciate the reminders to schedule service appointments. Timely service. Great waiting room. I appreciate the reminders to schedule service appointments. More
by KURKIEW4
February 17, 2025
Worst car buying experience I’ve ever had! Waited 5 1/2 hours, signed paperwork, and almost 4 weeks later still don’t have my car. No response from manager or finance person about the fact tha Waited 5 1/2 hours, signed paperwork, and almost 4 weeks later still don’t have my car. No response from manager or finance person about the fact that I signed a document saying an inspection had been done and that the car was fine. Apparently, there is a part that is broken and so the car is still in service. The car still has not been delivered and now I’m told it could be June. I cannot believe that there is no part at any Mazda in the United States that would fix the car. And I would never have signed paperwork if I would’ve known that I was not going to get my car that night. Very disappointed. My first time going to Russ Darrell, usually go to Hall Mazda in Brookfield, and probably would go back if I could. I have emailed Noah repeatedly and received no phone call or email response. More
by PEGGYRODRIGUEZ2000
February 17, 2025
I love Russ Darrow Mazda! The overall company is a good place to buy your next vehicle. The overall company is a good place to buy your next vehicle. More
by WELLNESSHELP
Employees Worked With
February 16, 2025
Did not diagnose problem properly and still charged diagnostic fee and problem still persists after diagnostic fee and problem still persists after More
by LAJILES
February 16, 2025
Justin is very easy to deal with and makes the car buying experience wonderful. He is always reachable and delivers exactly what he says he will. experience wonderful. He is always reachable and delivers exactly what he says he will. More
by Paylf
