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Russ Darrow Metro Mazda
Milwaukee, WI
978 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 978 reviews
June 22, 2025
I wish I could give a negative star review. Terrible service. Shady business practice and communication is horrible. Please please do yourself a favor and go somewhere else. Terrible service. Shady business practice and communication is horrible. Please please do yourself a favor and go somewhere else. More
by BSVILLARS
Verified CustomerEmployees Worked With
Musa -5 stars
June 22, 2025
Russ Darrow has always treated me with respect and honesty. They do excellent work and send you a video of the condition of your car and the work that it needs done. Kirsten Jones provided me with a l honesty. They do excellent work and send you a video of the condition of your car and the work that it needs done. Kirsten Jones provided me with a level of customer service that I frankly have not experienced in the past and is an absolute gem. More
by ORANGECROW71
Employees Worked With
June 21, 2025
Pleasant attentive and courteous. We love getting our vehicles serviced at Russ Darrow Metro Mazda if Milwaukee We love getting our vehicles serviced at Russ Darrow Metro Mazda if Milwaukee More
by benvideslinda
June 20, 2025
They are a very good company, they always take good care of me when I come in!!! And Tim he go above and beyond to make sure I got what I need and that I’m happy… of me when I come in!!! And Tim he go above and beyond to make sure I got what I need and that I’m happy… More
by CLIFFORDGILBERT94
Employees Worked With
June 18, 2025
Horrible horrible customer service! Had the worst experience in my life! I will never ever buy another car from Russ Darrow! Had the worst experience in my life! I will never ever buy another car from Russ Darrow! More
by J0J0132384
June 18, 2025
I really like how I was kept in the loop of all the work that was being done. Sending me videos really made the difference… that was being done. Sending me videos really made the difference… More
by BULLOCKBK
June 18, 2025
Great service all around. No complaints. Everything was explained. Would recommend to others. 10/10. No complaints. Everything was explained. Would recommend to others. 10/10. More
by JON.ELLIOTT1117
June 18, 2025
Russ Darrow has been my favorite dealer for many years great staff friendly Bruce is great 👍 great staff friendly Bruce is great 👍 More
by POOHEBEAR1993
June 17, 2025
Overall the dealership is great, however you had one bad apple(employee) that stole my personal property from my vehicle while it was getting washed on 4/11/2025. Based on the customer relationships I have apple(employee) that stole my personal property from my vehicle while it was getting washed on 4/11/2025. Based on the customer relationships I have built as a result of this incident I chose to stay with this dealership. Quinton was AWESOME!!! Thank you for all that you did and the trust you built with me. More
by TRY2TAMR
June 17, 2025
Great service. Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site to help me make my decision. Fabulous staff and trustworthy More
by Jlcuske
