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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,169 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,169 reviews

March 30, 2026

Outstanding and very pleasing to work with. Robyn is stellar and thrives to meet the needs we wanted for our CX-50 More

by RAMSFAN_1993
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
March 28, 2026

Thank you to Bruce and the Mechanic who fixed my car issue. Very helpful and Bruce is always there to assist me. More

by ALLEN_FEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Russ Darrow Metro Mazda responded

It’s great to hear Bruce and our mechanic could help resolve the issue with your Mazda CX-3. We’re glad Bruce is always ready to assist whenever you need support. Thank you for sharing your experience! Jalen Moore jalen.moore@russdarrow.com

March 26, 2026

I had the most outstanding experience working with Robyn O. She's very attentive, knowledgeable, and very efficient! I'd highly recommend this store and this sales person. 5 stars is not enough she deserves More

by tscott45
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Russ Darrow Metro Mazda responded

How great to hear about your outstanding experience with Robyn! We’re delighted she provided such attentive and efficient support during your new Mazda CX-50 purchase. Enjoy every drive, and we appreciate your recommendation! Jalen Moore jalen.moore@russdarrow.com

March 26, 2026

Excellent customer service would return to for future purchases. Listened to my needs and wants and delivered us an outstanding vehicle More

by michelle.sellinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Smelis
Mar 27, 2026 -

Russ Darrow Metro Mazda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

March 25, 2026

Mr Gonzalez was very helpful and courteous, and even went back and made sure an extra fix I had requested (the rear window wiper) was taken care of. More

by PETERGRFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Russ Darrow Metro Mazda responded

Peter, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

March 24, 2026

Courteous service and all the pertinent details provided. Once Victor realized that acquiring the needed parts would take longer than expected, he quickly put me in a loaner vehicle that allowed me to meet m More

by MJOLITZ
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Perez-Gonzales
Mar 25, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing your experience and noting the courteous service and detailed information. We’re glad Victor arranged a loaner Chevrolet so you could stay on schedule while parts were on order. We appreciate your feedback and look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

March 21, 2026

Friendly and efficient. Procedure clearly explained. Being able to get a carwash after a nice feature. More

by caprah16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing your experience. We’re glad our team provided friendly, efficient service and a clear explanation of each step. It’s great to hear the car wash after your Mazda CX-30 feature added extra convenience. Jalen Moore jalen.moore@russdarrow.com

March 19, 2026

Bought a 2018 Mazda 3 for $6000 over kbb fully inspected by their mechanics , 2 weeks later exhaust manifold rust through resulting in a $2800 repair won’t pass emissions cant drive the car, had the extra w More

by Boosted_gt35r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Milad Masoodi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send me a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

Mar 23, 2026 -

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send me a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

March 19, 2026

The service was done properly and promptly. Bruce was very easy to work with. I was very happy with the level of service I received. More

by pdewar
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Carrick
Mar 19, 2026 -

Russ Darrow Metro Mazda responded

We’re happy to know the work on your Mazda CX-50 was both efficient and well-executed. We’re glad Bruce was easy to work with. We look forward to assisting you with any future service needs. Jalen Moore jalen.moore@russdarrow.com

March 18, 2026

Wonderful people, great experience. Robyn was awesome and very helpful, she was great walking through paper work and getting the best deal she could for me couldn’t ask for anyone bette More

by Serena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Russ Darrow Metro Mazda responded

It’s wonderful to hear Robyn provided such helpful guidance through the paperwork and secured a great deal on your new Mazda CX-30. Congratulations on your new vehicle and thank you for sharing your experience. Jalen Moore jalen.moore@russdarrow.com

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