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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,179 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,179 reviews

April 16, 2026

My car is in good hands when I bring it in for service. Thank you. More

by DRLAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Russ Darrow Metro Mazda responded

Bruce and our team are glad to know your Mazda is in good hands whenever you bring it in for service. Thank you for trusting us. Jalen Moore jalen.moore@russdarrow.com

April 13, 2026

I recently purchased my CX-90, and the entire experience with the dealership was outstanding. From the moment I walked in, the staff made me feel welcomed and valued. Both Gwen and Robin, took the time to t More

by JKWISCONSIN2003
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
Apr 13, 2026 -

Russ Darrow Metro Mazda responded

We’re thrilled you felt welcomed and valued from the moment you walked in to find your new Mazda CX-90. Gwen listened closely to your needs and guided you with patience and transparency throughout the process. Thank you for recommending us and congratulations on your CX-90! Jalen Moore jalen.moore@russdarrow.com

April 11, 2026

The time I pulled in with my car and went to the desk everything was awesome. Everybody friendly.. More

by mr.tony.cunningham38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 09, 2026

Clean showroom. Friendly staff Easy scheduling Prompt and easy check in Comfortable waiting room Good location And ease of getting to the location More

by JJCPETERS8703
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Mazaba
Apr 09, 2026 -

Russ Darrow Metro Mazda responded

We’re delighted that our location was convenient and you found the showroom clean and staff welcoming. It’s great to know scheduling and check-in for your Mazda CX-50 service went smoothly and you were comfortable in the waiting area. Thank you for choosing us. Jalen Moore jalen.moore@russdarrow.com

April 07, 2026

Happy with the service Victor provided me on multiple occasions. He was thorough on his follow-up of a concern of mine and communicated well throughout the process. More

by TERRI.ANGST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and your kind words. Victor is glad to have addressed your Mazda CX-9 concern with thorough follow-up and clear communication. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 07, 2026

Great experience, the workers were all amazing and made the purchase of our vehicle very pleasant. Will definitely come there again for future vehicles More

by KRESSIN.JAMI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMMAL DEPASS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Russ Darrow Metro Mazda responded

It’s wonderful to hear our staff made your used Mazda CX-5 purchase so pleasant. We’re thrilled you’ll consider us again for your next vehicle. Feel free to visit when you’re ready for another Mazda. Jalen Moore jalen.moore@russdarrow.com

April 05, 2026

I always feel welcomed. Staff are very personable. Bruce is very knowledgeable and is always able to explain things to me in the way in which I understand. More

by Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Russ Darrow Metro Mazda responded

We’re happy to know our team creates a warm, friendly atmosphere. Bruce will be pleased to hear you found his explanations clear and helpful. We look forward to servicing your Mazda CX-30 again soon. Jalen Moore jalen.moore@russdarrow.com

April 04, 2026

The service was done correctly and quickly. I was very satisfied with the service. They did a great job. More

by pdewar
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Carrick
Apr 04, 2026 -

Russ Darrow Metro Mazda responded

It’s great to hear the service on your Mazda CX-50 was handled both accurately and swiftly. Bruce is thrilled to know you’re satisfied with the work. We look forward to assisting you again whenever you need us. Jalen Moore jalen.moore@russdarrow.com

April 02, 2026

As always the service team is great. And service happened quicker than anticipated. I’ll never be a fan of the extra 3% for using a credit card though. More

by mlsgoody122
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel’s name is listed, but my tech in the video was Jose. Not sure that they are the same person. If they’re not the same, give five stars to Jose.
Apr 03, 2026 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Landon, Miguel, and Jose delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

April 01, 2026

the whole process was quick and easy. all my questions were answered. Great experience from start to finish More

by ABERS20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Russ Darrow Metro Mazda responded

Thanks for sharing your feedback on your new Mazda CX-5. We’re glad we could answer your questions and keep the process quick and easy. Enjoy your CX-5 and safe travels! Jalen Moore jalen.moore@russdarrow.com

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