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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,161 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,161 reviews

March 14, 2026

Took my car for oil change, the service was fast and with no problems, except all the oil marks from workers hands on console, steering wheel door interior and leather, very disappointing! More

by FFLOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Perez-Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2026

I had a wonderful experience, being a first time car buyer, Robyn was awesome explained everything in clear detail, and helped me understand anything I had questions. She was determined to help me find More

by Serena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2026 -

Russ Darrow Metro Mazda responded

It’s great to hear Robyn could walk you through your first Mazda CX-30 purchase, answer all your questions, and keep the process upbeat. We’re happy the deal hit the mark and that you’ve already recommended Robyn to others. Enjoy your new CX-30 and the soundtrack to each adventure. Jalen Moore jalen.moore@russdarrow.com

March 11, 2026

From the first email contact to getting our new car, our experience was positive. Nathan took the extra steps to send us videos and answer our questions. More

by BC
Recommend Dealer
Yes
Employees Worked With
Nathan Zoesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing your experience and for choosing Mazda. We’re delighted Nathan could send videos and answer your questions throughout the process. We hope you continue to enjoy your new Mazda. Jalen Moore jalen.moore@russdarrow.com

March 11, 2026

Had a good experience at Mazda dealership today, especially with Nathan. The process was very smooth and we took our car today. More

by vassil1965
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zoesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Russ Darrow Metro Mazda responded

Thank you for choosing us for your used Mazda CX-90 purchase today. It’s fantastic that Nathan made the process smooth so you could drive home right away. We look forward to helping you again. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

The Metro was a nice place to do business and the service was good as well. More

by DANYELJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Russ Darrow Metro Mazda responded

It’s wonderful to hear that our location provided a welcoming environment and that your Mazda CX-5 received quality service. We’re here whenever you need us again. Thank you for choosing us. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

Jammal. Gwen. Janae It was nice working with them, Great services great job,very happy be here. More

by sanqiu0311
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMMAL DEPASS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing your positive experience with Jammal, Gwen and Janea. We’re pleased to hear the team provided great service and made you feel welcome. Enjoy every moment behind the wheel of your new Mazda CX-50. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

Jammal. Gwen. Janae It was nice working with them, Great services great job,very happy be here. More

by Ameiyuhonga
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMMAL DEPASS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Russ Darrow Metro Mazda responded

We’re delighted that Gwen, Jammal, and Janea made your visit so pleasant. It’s great to know our team delivered the service you expected at our Mazda dealership. We look forward to welcoming you back soon. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

Jammal. Gwen. Janae It was nice working with them, Great services great job,very happy be here. More

by Ming
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMMAL DEPASS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Russ Darrow Metro Mazda responded

We’re thrilled to hear Gwen, Janea, and Jammal made your Mazda CX-50 purchase a pleasant experience. Thank you for the five-star rating and for sharing your feedback. We look forward to assisting with your Mazda needs again. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

Robyn has gone the extra mile to address all questions or concerns we've had with our new cx 50. She has made working with Russ Darrow a positive experience! More

by SHANTELLESCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Mar 11, 2026 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

The service was awesome the wait was worth thy did wat others dealers couldn’t thy kept they word thy were patient with me listen to me very helpful respectful im glad i gave thm a try Thank yall so so mu More

by RAVONEDAMARIONNA2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Russ Darrow Metro Mazda responded

Thank you for letting us assist with your Mazda. We’re glad our team kept their word, listened carefully, and provided patient, respectful service. We appreciate you giving us a chance and hope you continue enjoying your Mazda. Jalen Moore jalen.moore@russdarrow.com

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