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Russ Darrow Metro Mazda
Milwaukee, WI
1,101 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,101 reviews
December 09, 2025
Very professional yet personable! Made buying a new vehicle fun without the stress and got my payments to an acceptable amount! Shout out to Gwen and Milad for putting me in the car o Made buying a new vehicle fun without the stress and got my payments to an acceptable amount! Shout out to Gwen and Milad for putting me in the car of my dreams without making me sweat and going above and beyond the entire process! More
by KARLYEALYSE
Verified Customer
December 08, 2025
Scammers! No compassion for customers! Just want the money! 0 stars! Don’t recommend! Shop else where! That doesn’t take advantage of their buyers! Gwen is gre No compassion for customers! Just want the money! 0 stars! Don’t recommend! Shop else where! That doesn’t take advantage of their buyers! Gwen is great at getting over on deals to make them money! But they suck at being able to fix what they did! Sold me a truck with a broken windshield and told me i still had to keep it they sealed it…red flag number 1! Scam artist dealership! More
by nikkipowell9548
December 08, 2025
Service was fast and convenient and I was in and out in 30 mins. The video inspection was a great feature as well to see exactly what was worked on. 30 mins. The video inspection was a great feature as well to see exactly what was worked on. More
by Kmenon610
December 06, 2025
No resolution to my concerns with my key fob . No sense of urgency or care . She was watching tick tok videos while working. Displayed a lack of professionalism No sense of urgency or care . She was watching tick tok videos while working. Displayed a lack of professionalism More
by Paulj21099
Employees Worked With
December 06, 2025
Payton was fantastic to work with. I drove from Appleton to purchase this car for my daughter. I will certainly recommend Payton to anyone that I know who is interested in purchasing I drove from Appleton to purchase this car for my daughter. I will certainly recommend Payton to anyone that I know who is interested in purchasing a car! More
by JKNOEBEL
December 03, 2025
Tim Scott was great. He was very personable and knowledgeable in his field. He could answer all of our questions and made the process fast and easy. He was very personable and knowledgeable in his field. He could answer all of our questions and made the process fast and easy. More
by AMMALONA
November 30, 2025
My experience was a 10/10 it couldn’t have went any better. Janea and Gwen did not stop until I was satisfied and I appreciate them so much for that. I got one of my Christmas gift early thanks to them better. Janea and Gwen did not stop until I was satisfied and I appreciate them so much for that. I got one of my Christmas gift early thanks to them! More
by SANDREA04
November 29, 2025
Salesperson was great, knowledgeable and helped me find a car. The paperwork part was horrible. I should have been given temporary tags for my car while my tags were getting switched over. Since that didn’t car. The paperwork part was horrible. I should have been given temporary tags for my car while my tags were getting switched over. Since that didn’t happen, I ended up trying to convince a police officer not to tow my car and ended up with a couple warnings on my record. More
by Kgatzow
Employees Worked With
November 29, 2025
Victor was helpful and went over things thoroughly (options for tires). He was not pushy, which I appreciate, and he showed me how to change the battery in my key fob. (options for tires). He was not pushy, which I appreciate, and he showed me how to change the battery in my key fob. More
by ljbsanders
November 21, 2025
Great service department. I learned the hard way, always take your vehicle to the dealer for service. On a previous vehicle, I took it elsewhere for oil changes etc. I the I learned the hard way, always take your vehicle to the dealer for service. On a previous vehicle, I took it elsewhere for oil changes etc. I then took it to the dealer for routine maintenance. They found a leaking seal just out of warranty 101,000 miles. Had I taken it to the dealer for those oil changes they would have replaced it under warranty saving me $$$$$. The teenagers at the oil change place down the street didn’t see it or mention it. I now always take it to Russ Darrow for all service. More
by lindnerconsultingllc
