Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,483 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,483 reviews
June 05, 2025
Awesome Great Fantastic Professional Quick Reliable Respectful Dependable Kind Responsible Reasonable Consistent On time Great work Quick Reliable Respectful Dependable Kind Responsible Reasonable Consistent On time Great work More
by SUGGSDERRICK1986
Verified CustomerEmployees Worked With
June 04, 2025
The staff was Nice friendly and fast. Everything was easy and efficient and they had snacks Everything was easy and efficient and they had snacks More
by faithboogie1
Employees Worked With
Other Employees :
Edward Porter
June 04, 2025
Rip off their customers one this next week that, not doing what's right, never coming back doing what's right, never coming back More
by KGAMES125
Employees Worked With
Other Employees :
Not sure of names , Edward Porter
June 03, 2025
This dealership is amazing, everyone that helped me (Bernardo, Waddy-Love, Lamont) was very kind and helpful! (Bernardo, Waddy-Love, Lamont) was very kind and helpful! More
by Daniela Fermaint
June 02, 2025
Very pleased with service, how quickly the problem was diagnosed and done fast. Car now is running fine. diagnosed and done fast. Car now is running fine. More
by TaylorMade
Employees Worked With
June 02, 2025
Bernie was great. The overall experience was generally pretty good, but there were some frustrating moments related to the finance department. The overall experience was generally pretty good, but there were some frustrating moments related to the finance department. More
by DAVEW2554
June 02, 2025
Worst customer service I’ve ever received. I think her name was Serena? Refused to look up my maintenance package even though I confirmed it was on file at the time of booking. She refused to I think her name was Serena? Refused to look up my maintenance package even though I confirmed it was on file at the time of booking. She refused to call the maintenance package company to verify what was covered, I had to. And then after I confirmed everything was covered and had the package company email her (essentially doing her job) she refused to apply the coverage for everything for my appointment even though I had ample documentation showing it was 100% covered. Won’t be returning to this location More
by Kirsten wright
Employees Worked With
