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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview
Employees
Reviews
Vehicles
4.3
1,911 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,911 reviews

August 26, 2026

They did the work timely and kept me informed. The staff is very knowledgeable and helpful. More

by Julie R
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 26, 2026 -

Russ Darrow Kia of Wauwatosa responded

Hearing that the work was completed promptly and that you felt informed means a lot to our service team. We’re happy our staff’s knowledge and helpfulness stood out during your Kia Sportage service. Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2026

They were very nice and helpful. Courteous and well informed about my vehicle. I was very impressed. More

by Satisfied
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 26, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re glad our service team could deliver courteous, knowledgeable care for your Buick Encore. Your kind words and five-star rating mean a lot to our service department. Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2026

Welcoming, experienced, respectful and caring. The sales person (Dusty Elmer) was very impressive and respectful during my time in the office. More

by Satisfied
Recommend Dealer
Yes
Employees Worked With
James Christy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Christy
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Aug 26, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing you found our team welcoming and attentive is truly rewarding. We’re glad we could assist you with your Buick Encore purchase and appreciate your five-star rating. Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2026

Quick service friendly staff Conner was awesome to work with as always Love coming to the dealership vehicle was return to me very clean More

by kitadunigan87
Recommend Dealer
Yes
Employees Worked With
Conner
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Aug 26, 2026 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2026

She was incredibly helpful and timely in her communications Good job keeping me up to date More

by acbrimmer
Recommend Dealer
Yes
Employees Worked With
Serena
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Aug 25, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing that you found our communications helpful and timely means a lot to our service team. We’re glad we could keep you informed throughout the service on your Carnival. Matt Kiscellus matt.kiscellus@russdarrow.com

August 21, 2026

Very peaceful. I love looking at the merch while waiting Also.. staff is super cool! More

by BOWIEDONTE25
Recommend Dealer
Yes
Print
Aug 22, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing the lounge felt peaceful during the service on your K4 means a lot to our team. We’re glad you enjoyed browsing our merchandise and found our staff welcoming. Matt Kiscellus matt.kiscellus@russdarrow.com

August 17, 2026

They got me in and out They were quick and they were friendly. Wait time wasn't so bad. They explain what they were doing on a video as they were doing it. More

by SHELIATAYLOR625
Recommend Dealer
Yes
Print
Aug 17, 2026 -

Russ Darrow Kia of Wauwatosa responded

Your note about our video explanations highlights how our team keeps you informed every step of the way. Hearing that we got you in and out quickly with minimal wait and friendly service during the maintenance of your Chevrolet Equinox means a lot to our service department. Matt Kiscellus matt.kiscellus@russdarrow.com

August 17, 2026

They were fast, Knowledgeable Nice. Helpful and the service was fast. Gave me a nice recap of work that needs to be done. More

by aubriw
Recommend Dealer
Yes
Employees Worked With
Shane
Print
Aug 17, 2026 -

Russ Darrow Kia of Wauwatosa responded

Hearing that the service felt fast and helpful means a lot to our service department. We’re glad you found our team knowledgeable and appreciated the detailed recap of recommended work for your Kia Sportage. Matt Kiscellus matt.kiscellus@russdarrow.com

August 17, 2026

They were fast, Knowledgeable Nice. Helpful and the service was fast. Gave me a nice recap of work that needs to be done. More

by aubriw
Recommend Dealer
Yes
Employees Worked With
Shane
Print
Aug 17, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thanks for the five-star review! We’re happy to hear the service on your Sportage was fast, and that our team could offer helpful insights and a clear recap of upcoming work. Matt Kiscellus matt.kiscellus@russdarrow.com

August 10, 2026

Kind, empathetic, efficient, and knowledgeable They went above and beyond to assist me. I would come back again. More

by jsmizzen
Recommend Dealer
Yes
Employees Worked With
Matt, Christofer, and Christopher
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Aug 10, 2026 -

Russ Darrow Kia of Wauwatosa responded

Your mention of our team going above and beyond truly highlights what we strive for. We’d be happy to assist you again with the service on your Kia Telluride. Matt Kiscellus matt.kiscellus@russdarrow.com

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