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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,900 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,900 reviews
August 05, 2026
The car buying process was seamless and easy. Our salesman Ernesto was excellent. He was friendly, knowledgeable and helpful. He supported us through the car selection, test drive, and purchase o Our salesman Ernesto was excellent. He was friendly, knowledgeable and helpful. He supported us through the car selection, test drive, and purchase of the car and offered additional future assistance if needed. It was an excellent car buying experience. More
by sandrabenton522
August 05, 2026
Good customer service. Attentive to the wants and needs of the customer. Answered all questions in depth. Attentive to the wants and needs of the customer. Answered all questions in depth. More
by JANNAMCCLAIN
Verified CustomerJuly 24, 2026
I brought my car in for service. I've only ever had it service there because that's where I bought the car. Every time I've had it service there they've done an excellent job. They s I've only ever had it service there because that's where I bought the car. Every time I've had it service there they've done an excellent job. They show a video. Tell me what things are going on with my car and give me a car wash if the weather is appropriate. This past time they noted that my windshield wipers could probably use replacing and I agreed so I asked them if they could please do that and they did very quickly! I like that there are areas to sit in relative comfort. They're always clean. More
by Jet2sky2000
Employees Worked With
He had a long name that started with an 'A'.
July 23, 2026
I Love your service thank you for taking care of me,you're very loyal to your customers! me,you're very loyal to your customers! More
by ROMELLWHATLEY
July 22, 2026
They overfilled the engine oil and brake fluid by a lot. And when I pointed it, they argued that it wasn't so bad. They have not apologized either. And when I pointed it, they argued that it wasn't so bad. They have not apologized either. More
by KJOHN740
Employees Worked With
Christofer
July 18, 2026
Pretty sure they forgot about me. Saw my car sitting in the parking lots after 2 hours. Went in to check. He then said he'll just start doing the oil change now. Saw my car sitting in the parking lots after 2 hours. Went in to check. He then said he'll just start doing the oil change now. More
by Danielle
