Russ Darrow Kia of Wauwatosa

Representative was great. I am still upset about the experience I had during the initial purchase of the vehicle. I am still upset about the experience I had during the initial purchase of the vehicle. More

This dealership is worthless. They don’t take the time to look into anything and don’t take your word. I will never buy a Kia telluride. I’ve never had so many problems with a veh They don’t take the time to look into anything and don’t take your word. I will never buy a Kia telluride. I’ve never had so many problems with a vehicle. It leaks oil and they refuse to look into it. They also say the whistling noise that it makes in the cold is not uncommon to a Telluride too. How embarrassing is it for some to hear that sound. Ask me to send you a video I will do so. Also my car leaked brake fluid too. Never but a Kia lol More

Great experience. Made the buying process easy and not pushy. Loved the extended test drive to not have to bring the whole family to the dealer. Made the buying process easy and not pushy. Loved the extended test drive to not have to bring the whole family to the dealer. More

Everyone was so wonderful and helpful. They made a stressful situation easy to handle and had everything done in a timely manner. They made a stressful situation easy to handle and had everything done in a timely manner. More

Diligent and dependable, faithfully executing the warranty commitments established by Kia, going the extra mile to ensure my family has comparable transportation while Russ Darrow services my vehicle warranty commitments established by Kia, going the extra mile to ensure my family has comparable transportation while Russ Darrow services my vehicle. More

Trustworthy, professional, try to give you the best deal for your budget and very nice people. In other words no gimmicks or tricks to get you to buy a car. for your budget and very nice people. In other words no gimmicks or tricks to get you to buy a car. More

I always feel like family at Russ Darrow Wauwatosa! Connor Sawyer is a true professional, he is kind & understanding and always goes above & beyond to care for his customers! Connor Sawyer is a true professional, he is kind & understanding and always goes above & beyond to care for his customers! More

Valencia was so helpful and understanding about what I was looking for. I appreciate the time Valencia took to help me find the right car for me and also the time even when I’m not at the dealership that was looking for. I appreciate the time Valencia took to help me find the right car for me and also the time even when I’m not at the dealership that Valencia offers to help me through email and phone calls. More

Michael was great to work with, and the entire staff made myself and my family very comfortable during the entire process. myself and my family very comfortable during the entire process. More

All of the staff there were very accommodating, helpful, and pleasant to work with. They all went out of their way to help me fix an issue that needed attention. It was a long, frustrating process but the and pleasant to work with. They all went out of their way to help me fix an issue that needed attention. It was a long, frustrating process but the staff made the experience 100x better. I’d like to give a personal shout-out to Bernie, Lj, Steve, Rio & Grayson for all the help, understanding, and kindness they showed me. I love my new car and it was really a pleasure working with all these guys. Thank you all for the great experience! At the end of it all, I ended up with a car that I love, thank you!! More