Back

Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.3
1,937 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Contact Dealership

1901 N Mayfair Rd

Wauwatosa, WI

53226

Directions

By Type

Showing 1,937 reviews

June 19, 2025

Just bought my 2021 Jeep Grand Cherokee L from Russ Darrow Kia of Wauwatosa Alyssa was amazing would gladly say I had an amazing car buying experience from begging to end. Thank Alyssa for helping me g More

by Hunter Kowalski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kiscellus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Freiheit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Denter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Hunter, here at Russ Darrow Kia of Wauwatosa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Alyssa, and it was a pleasure having you at the dealership. We appreciate your review! Matt Kiscellus matt.kiscellus@russdarrow.com

June 18, 2025

I was incredibly surprised it took over an hour to replace some window trim when I had made an appointment specifically to get the window trim replaced. More

by Dedohnal
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Matt Kiscellus matt.kiscellus@russdarrow.com

June 17, 2025

Super smooth transition and leasing process. Great team working at this dealership, everyone was friendly and helpful! More

by LUCIA.ROGERS1296
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricel Crantz , Lamont Games
Jun 17, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

June 17, 2025

Not only is the atmosphere great Connor really goes above and beyond for his customers. He has a customer for life! More

by Megan Titzkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

June 16, 2025

We found Brianna to be upbeat, personable, energetic, and knowledgeable. Her enthusiasm made the car buying experience fun! More

by MICHAEL ATOLS
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Games
Jun 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

June 15, 2025

I was in for service Aug 2024 tire rotation, my truck was too large for the alignment rack, so they did not align tires. They side swiped the side of my truck bringing it into the building. Never bothered t More

by monzna1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Czaplewski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Russ Darrow Kia of Wauwatosa responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Kiscellus matt.kiscellus@russdarrow.com

June 15, 2025

Everyone is knowledgeable The showroom was very clean and the cars in the showroom were well maintained, all the personal were friendly and knew exactly what was going on for the day More

by a7xkyle13
Recommend Dealer
Yes
Employees Worked With
Grayson Ludovicus, Grayson Ludovicus
Jun 15, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for your feedback on your recent visit to Russ Darrow Kia of Wauwatosa. It's great to hear that we were able to assist you and that you had such a positive experience. Matt Kiscellus matt.kiscellus@russdarrow.com

June 15, 2025

Everyone is knowledgeable The showroom was very clean and the cars in the showroom were well maintained, all the personal were friendly and knew exactly what was going on for the day More

by a7xkyle13
Recommend Dealer
Yes
Employees Worked With
Grayson Ludovicus, Grayson Ludovicus
Jun 15, 2025 -

Russ Darrow Kia of Wauwatosa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Kiscellus matt.kiscellus@russdarrow.com

June 15, 2025

I had a great time at this dealer. Shopping experience was excellent. The process was quick and staff were friendly. Thank you so much again for your help with the purchase of my first More

by milca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duraymus Waddy-Love, Dogan Gregory III
Jun 15, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

June 14, 2025

Great service department. I take my vehicle for oil changes. As always on time and quick service. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

...
51
...