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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.3
1,821 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,821 reviews

April 11, 2025

Very professional and fast I did not have to wait tod porter was a great help More

by t.eemcbeath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod porter
Apr 11, 2025 -

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

April 10, 2025

Good job overall by everyone involved! Appreciate the service done by everyone involved there at the location. More

by Armensaryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

April 10, 2025

Always a pleasure waiting in Kia to do a great job and fast at what they do More

by CLIFFORDCAINJR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

April 10, 2025

My service experience was prompt service, the issues needed addressing were discussed and completed timely. Ted made sure that Alizebeth took care of my concerns More

by Mjunior882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Porter
Apr 10, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

April 08, 2025

3 They did not call before starting service, as I left my car in drop off. I asked them to contact me. Ask not to replace part. Also mis diagnosed. More

by Gee-Gee2
Recommend Dealer
No
Employees Worked With
I don't know by name
Apr 12, 2025 -

Russ Darrow Kia of Wauwatosa responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 08, 2025

Took my car in for a recall and it was done in an hour and it was fast More

by beezerpx150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Russ Darrow Kia of Wauwatosa responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Wauwatosa, we look forward to having you as a valued customer for many years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

April 07, 2025

Although the wait was quite cumbersome, the staff is fantastic and I have a great deal of trust in their expertise. More

by CORKCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

April 06, 2025

Nice building/showroom and our salesperson was very nice. The pricing was very shady. Price you see online is NOT the price of the vehicle. We did our homework and knew what our monthly payment would be give More

by MSCHILDT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lamont Games, Minna Spivey
Apr 10, 2025 -

Russ Darrow Kia of Wauwatosa responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Matt Kiscellus matt.kiscellus@russdarrow.com

April 06, 2025

The showroom was clean and welcoming. The service was great and the sales people were easy to work with. More

by MPOLINSKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duda, STEVEN A GARNER, Grayson Ludovicus, Minna Spivey
Apr 07, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Matt Kiscellus matt.kiscellus@russdarrow.com

April 06, 2025

Don’t have much to say I didn’t have a great experience the team is great tho… More

by BARRONMYKOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kiscellus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaétano “Rio” Dacquisto
Apr 10, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Matt Kiscellus matt.kiscellus@russdarrow.com

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