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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.8
1,163 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,163 reviews

December 26, 2020

I had a great , and friendly experience with Jerome buying my first car! He was extremely helpful and was able to tell me about credit. He was very understanding with time and a great person overall!!! More

by evelynndee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Berthelette, STEVEN A GARNER, Candice Bell, Jerome Smith
Feb 22, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hi Evelynndee! The 5-start review is appreciated. We are so glad to hear that your first car buying experience was so great :) Our team strives to provide top tier service and we couldn't be happier to have you as part of our Team Tosa Family!

December 22, 2020

The service rep. was very professional and courteous. I was very pleased with my experience at Russ Darrow Kia Wauwatosa. I will go back for sales and service More

by kachatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nikolaus, Erin Poulos
December 21, 2020

This is an amazing dealership and they were able to put me in a vehicle right before the holidays. I Love it and will be back soon. More

by Nikki
Recommend Dealer
Yes
Employees Worked With
Michael Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Great Service, timely. Ease of setup online for the appointment. Vehicle was inspected and also had a recalled checked on. Was in and out. No issues More

by C4L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nikolaus
December 20, 2020

We couldn’t say anything but great things about all the staff at Russ Darrow! Everyone was very helpful and were very passionate and knowledgeable about their work. We will definitely be recommending them More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Games
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Perkins
December 18, 2020

Valencia gave me the best experience everything was fast very informative and all the staff were welcoming thanks cousin I will be sending you more customers More

by Danni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVEN A GARNER
December 17, 2020

Russ Darrow Kia of Wauwatosa exceeds my expectations every time! They are courteous, well maintained, kind, and patient. I wouldn’t think of getting a car from anywhere else. They got me into my dream c More

by CambryG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaétano “Rio” Dacquisto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylen, Skye, Kevin Minley, Mark Berthelette, Stephen Perkins, Joshua Revels, Kumasi Allen, Cambryelle Getter, Jerome Smith
December 14, 2020

The service was great and no complications what so ever. The gentlemen that took care of me writing up my order was very nice and pleasant. More

by geraldweare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
December 13, 2020

Erin was professional, knowledgeable, kind and helpful. He went out of his way to help wi my concerns and I appreciate that very much. Thanks More

by Sylverflair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
December 13, 2020

Everyone was professional and pleasant. Excellent explanations, including teaching about all of the features and how to use them. No high-pressure. Wonderful service department. Had my last Kia 11 ye More

by zookeeperjean4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Games
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nikolaus, Adam Horeth
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