Back

Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.7
1,212 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Contact Dealership

1901 N Mayfair Rd

Wauwatosa, WI

53226

Directions

By Type

Showing 1,212 reviews

January 20, 2025

Great selection of Carnivals at the best prices in Southeastern Wisconsin. I was pleased with our experience. More

by LGEREAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Games
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna P. and Grayson
Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Kiscellus matt.kiscellus@russdarrow.com

January 20, 2025

Valencia Wallace is a great salesperson. Went above and beyond to find the Kia Soul I wanted. Got me a great deal and set up my wifi, Sirius, etc in the car for me. Followed up to ma More

by jill.farrington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

Jill, Thank you! Valencia and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

Your service advisors and techs are great ! Wait time was minimal and service was performed well More

by mmsmith6175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 19, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

Thanks to russ darrow for taking care of my flat tire in a short time. They were very friendly. More

by wells.magnolia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

they did a excellent job with my car . from the service to customer service! I definitely recommend More

by GEETASHEANA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

Friendly service and great service department. They did the necessary work within the time frame they told me it would take and even did a car wash for me that I asked for. More

by blackwinterday04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajmal Taujoo
Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

I was met with a friendly employee who explained everything to me. While waiting for my vehicle a few employees came up to me to make sure I had everything I needed. It was a wonderful experience. More

by JULIEKRAMER10315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Towers
Jan 19, 2025 -

Russ Darrow Kia of Wauwatosa responded

Julie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

Sherman Thompson was amazing. He was personable and made buying my new car easy. Would go back to him in a heart beat. Josh Freiheit, in finance, got me everything I wanted for th More

by LEXIANDERSON2598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherman Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Freiheit
Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much, Lexi, for your wonderful review! We are thrilled that Sherman and Josh had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

January 18, 2025

I felt like the listed the car low online and then tried to add over $1000 in dealers fees. They also seemed to do the old good cop bad cop with the sales manager. More

by JERRY.RAKOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

They got me a ride home during the service and then gave me a ride back More

by cattledogdad12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

...
4
...