Russ Darrow Kia of Wauwatosa

Only thing I didn't like was the 90 minute wait for service. Kind of makes appointments useless. Outside of that, I love the dealership they always recalibrate my car to factory new condition which I h service. Kind of makes appointments useless. Outside of that, I love the dealership they always recalibrate my car to factory new condition which I highly appreciate. More

Very poor customer service. Not diligent with customers time and vehicles. Processes are super elongated to the point of high inconvenience for customers and existing customers Not diligent with customers time and vehicles. Processes are super elongated to the point of high inconvenience for customers and existing customers More

Very professional and helpful helped us immensely. Thank you for all your help. We will be back for our next car. Thank you for all your help. We will be back for our next car. More

Alyssa was extremely friendly and professional to work with. We loved her no pressure approach to the purchase of our new vehicle. Be sure to ask for Alyssa when shopping for a new vehicle at this deale with. We loved her no pressure approach to the purchase of our new vehicle. Be sure to ask for Alyssa when shopping for a new vehicle at this dealership! In addition, Dogan made the financing aspect of the purchase easy and understandable. Again, it was a no pressure approach which was greatly appreciated. More

Best team I have ever worked with, easy going and ready to help and answer any questions. to help and answer any questions. More

Mina was great to work with and had a real smooth transaction would go there again transaction would go there again More

Our experience at the dealership was very positive and I appreciate the ease of buying our Jeep. Everyone was super helpful, friendly and guided us through the process. appreciate the ease of buying our Jeep. Everyone was super helpful, friendly and guided us through the process. More

This dealership has an ace salesman in Bernie. He was pleasant and made sure that my new Seltos was taken care of to my liking. He was pleasant and made sure that my new Seltos was taken care of to my liking. More

They didn't clear my dashboard so I don't know if any of the work was done because my car still pop-up says I have eight days till maintenance now it has 865 days of some other work that needs to be done bu the work was done because my car still pop-up says I have eight days till maintenance now it has 865 days of some other work that needs to be done but I pay for two filters and a oil change and I should not have a rough start More

Great service, everyone was very helpful and kind. The process was smooth without any stress or confusion on what we were getting into. The operation of the sales and finance department seem to run sm The process was smooth without any stress or confusion on what we were getting into. The operation of the sales and finance department seem to run smoothly and as a team. I thank you all again for making the financing of a new vehicle a great experience. Dogan was very knowledgeable and really took the time to make sure that we were good with understanding everything about the loan and all of the warranties on the vehicle. More