Russ Darrow Kia of Wauwatosa

Valencia was so helpful and understanding about what I was looking for. I appreciate the time Valencia took to help me find the right car for me and also the time even when I’m not at the dealership that was looking for. I appreciate the time Valencia took to help me find the right car for me and also the time even when I’m not at the dealership that Valencia offers to help me through email and phone calls. More

Michael was great to work with, and the entire staff made myself and my family very comfortable during the entire process. myself and my family very comfortable during the entire process. More

All of the staff there were very accommodating, helpful, and pleasant to work with. They all went out of their way to help me fix an issue that needed attention. It was a long, frustrating process but the and pleasant to work with. They all went out of their way to help me fix an issue that needed attention. It was a long, frustrating process but the staff made the experience 100x better. I’d like to give a personal shout-out to Bernie, Lj, Steve, Rio & Grayson for all the help, understanding, and kindness they showed me. I love my new car and it was really a pleasure working with all these guys. Thank you all for the great experience! At the end of it all, I ended up with a car that I love, thank you!! More

Helpful service desk representative, job complete when promised, provided shuttle ride back and fourth, communicated well during job promised, provided shuttle ride back and fourth, communicated well during job More

Everyone was very nice and professional and my car was done in a timely manner! done in a timely manner! More

Great customer service and I appreciate he listens to my concerns without judgement. He also assures me that the work was evaluated and completed if needed. concerns without judgement. He also assures me that the work was evaluated and completed if needed. More

Get you in and out in a timely manner. Very knowledgeable and informative when it comes to what is best for you and your automobile. Very knowledgeable and informative when it comes to what is best for you and your automobile. More

Service department is always friendly and very professional. I like how they keep me updated as work is taking place on my car. I always recommend Kia of Wauwatosa to my friends. professional. I like how they keep me updated as work is taking place on my car. I always recommend Kia of Wauwatosa to my friends. More

I received the best service you can possibly get thanks so much for your service so much for your service More

I’m not too thrilled with having to bring my wife’s car in for KIA recalls. However, I really enjoyed my experience at Russ Darrow in Wauwatosa. The service advisor kept me informed of the progress being m in for KIA recalls. However, I really enjoyed my experience at Russ Darrow in Wauwatosa. The service advisor kept me informed of the progress being made in real time. They had some interesting and excellent coffee as well as snacks to ease the pain of waiting. I also had a very nice chat with the older gentleman who gave me the car when it was finished. I highly rate the service and congenial personnel. . More