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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,163 Reviews
Russ Darrow Kia of Wauwatosa is where exceptional design meets reliability and innovation. Explore our impressive lineup of Kia vehicles, each crafted to elevate your driving experience. The Kia Forte combines sleek style with fuel efficiency, perfect for navigating city streets with ease. Families will appreciate the spacious and versatile Kia Sorento, equipped with advanced safety features and cutting-edge technology for peace of mind on every journey. For those looking to go green, the Kia Niro offers a hybrid option that combines impressive fuel efficiency with modern comforts. Whatever your needs or preferences, our dedicated team is here to help you find the perfect Kia vehicle to suit your lifestyle. Visit us today and discover why Kia continues to be a leader in automotive excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,163 reviews
June 05, 2023
Everyone involved with the purchase of my vehicle was very professional. Made me feel welcome. I will definitely recommend this dealership. Keep up the good work! very professional. Made me feel welcome. I will definitely recommend this dealership. Keep up the good work! More
by Hopi
Employees Worked With
STEVEN A GARNER, Mitch Darrow, Austin Wiesehuegel, Carmen Arteaga
May 29, 2023
Gave us a very good price and made the process very easy. Everything was very fast and efficient. Very friendly. Everything was very fast and efficient. Very friendly. More
by JustusA
May 26, 2023
They went above and beyond to meet all my needs and showed They truly care about their customers. Best car buying experience I've ever had. showed They truly care about their customers. Best car buying experience I've ever had. More
by Pulaski87
Employees Worked With
Other Employees :
Mark Berthelette, STEVEN A GARNER, Tiara James
May 25, 2023
Kevin was main reason i bought,give him a raise. Steve is awesome as well,great guy.And today when i pucked up car i didnt catch his name but personable,professional,great guy as well.Youll see us ag Steve is awesome as well,great guy.And today when i pucked up car i didnt catch his name but personable,professional,great guy as well.Youll see us again More
by kurt.levihn64
Employees Worked With
Mark Berthelette, STEVEN A GARNER, Kevin Miranda
May 12, 2023
Sazare is a good salesperson and was helpful through the process. Thanks for being helpful. process. Thanks for being helpful. More
by jfaykrivitz
Employees Worked With
Other Employees :
Kevin Minley, STEVEN A GARNER, Sazare Cunningham
May 04, 2023
Great customer service. Brianna our sales associate was awesome! Very friendly environment. Love my new car. Did not like the fact we had to pay for all weather package or d Brianna our sales associate was awesome! Very friendly environment. Love my new car. Did not like the fact we had to pay for all weather package or detailing package. This shouldn’t be a must! More
by nluedtke13
May 01, 2023
Horrible experience with Michael. Was disrespectful, unprofessional, and rude. NEVER send a customer a text saying "relax" when you are the one who requests information and then subse Was disrespectful, unprofessional, and rude. NEVER send a customer a text saying "relax" when you are the one who requests information and then subsequently forget why you requested it...then make excuses as to why you are unprofessional...to include being down two finance people and having 3 "real" customers in front of you because they are in store and we are on the phone...I have been in your dealership numerous times so I was just as "real" as they were. Also. saying "OH MY GOD" multiple times when I don't allow you to talk over me does not bode well either...took our business elsewhere and received what we should have received through Michael, courtesy, appreciation, and respect. Find better ways to cope with stress as taking it out on the customer is not working for you. More
by rgramza
April 29, 2023
Very helpful, answered many questions. A good experience. Worked with me to arrive at a sale price acceptable to both sides. Trade-in offer was very good. A good experience. Worked with me to arrive at a sale price acceptable to both sides. Trade-in offer was very good. More
by Rwpasbrig
Employees Worked With
Sazare Cunningham, Carmen Arteaga
April 28, 2023
Very professional and fair with prices. Had a really bad experience at another dealer and they got us in the car we wanted! Highly recommended this location. Thanks again! Had a really bad experience at another dealer and they got us in the car we wanted! Highly recommended this location. Thanks again! More
by Eli77
Employees Worked With
April 24, 2023
Austin and Jaylen were great to work with. They made the process easy to understand and enjoyable They made the process easy to understand and enjoyable More
by 4cams
