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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,358 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,358 reviews
March 04, 2025
They're pretty good at getting the job done 👍, Michael and Steve got me good information when I told them what I was looking for and Steve got me good information when I told them what I was looking for More
by TIMPRAT59
Verified Customer
March 04, 2025
Both Scott and Bernie were super accommodating and helpful in supporting us on our journey as we bought our first car! We loved working with them and would recommend them to everyone. helpful in supporting us on our journey as we bought our first car! We loved working with them and would recommend them to everyone. More
by AIROLDIPICK
March 04, 2025
It has been very easy to schedule service for my vehicles through Russ Darrow. My vehicles have been serviced within the times promised. through Russ Darrow. My vehicles have been serviced within the times promised. More
by SELWYNMCKINLEY
Employees Worked With
March 04, 2025
Over all the customer service was great. I brought my car in for routine maintenance on Saturday, March 1st and was asked if I’d like a complementary car wash, I said yes. When I picked up m I brought my car in for routine maintenance on Saturday, March 1st and was asked if I’d like a complementary car wash, I said yes. When I picked up my car, it was not washed. I brought my car in for another issue on March 3rd, that required the dealership to keep it over night, which I was fine with, but my car was dirtier than it was when I brought it in, and with this service (that I paid for) I was asked when I dropped the car off if I’d like a complementary car wash, and said yes. More
by WILLIAMS.SHELBY83
Employees Worked With
March 03, 2025
Why do you allow an employee to walk around with a boombox screeching music at 830 in the morning? It was very loud and very disruptive. Bad enough to sit there waiting for your car, but then to liste boombox screeching music at 830 in the morning? It was very loud and very disruptive. Bad enough to sit there waiting for your car, but then to listen to that? More
by ajmrn
Employees Worked With
March 03, 2025
Very prompt. Let me know how the car was moving through the process. I will be back. Let me know how the car was moving through the process. I will be back. More
by DcJAMESII
Employees Worked With
March 02, 2025
Like getting a short video of the work they’re doing on my vehicle and that they pretty much keep to scheduled appointments my vehicle and that they pretty much keep to scheduled appointments More
by NJMARCHESE64
Employees Worked With
March 02, 2025
Handled the purchase of the vehicles bought in a timely manner. Definitely left feeling confident about my purchase. manner. Definitely left feeling confident about my purchase. More
by LUISMRIOSJR95
March 02, 2025
My experience has always been good. I trust them to take the best care of of my car without charging for things I don’t need. I trust them to take the best care of of my car without charging for things I don’t need. More
by DINAGIRL6235
Employees Worked With
