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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.5
1,484 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,484 reviews

May 25, 2025

Very responsive to customer needs. Made accommodations to provide me with alternative transportation. Polite, communicative, and reliable. More

by BE.AMAZING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

May 25, 2025

This our ninth car (7-New, 2-Used) we bought from this dealership. Normally, we work with Mike when buying cars, but he was unavailable. This was our first time meeting Waddy, and after listening to both More

by Fohrward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dogan, Grayson Ludovicus, Duraymus Waddy-Love
May 25, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

May 24, 2025

Service completed promptly. Appreciate text message updates and vehicle video. They didn’t apply coupon correctly but Chris fixed thst More

by Kia Hunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 24, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

May 22, 2025

The service was handled very efficiently and completed on schedule Will definitely continue to come to Russ Darrow for my needed services More

by DenDen
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Sawyer
May 22, 2025 -

Russ Darrow Kia of Wauwatosa responded

Den Den, Thanks for sharing about your service experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

May 21, 2025

Every one at Russ Darrow were courteous, respectful & very professional. I would definitely recommend your Russ Darrow More

by byrite65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajmal Taujoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

May 21, 2025

I really dont have any thing to say or give a written review. This is done More

by noreenfroelich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

May 20, 2025

Quick and efficient Athanasios met me right away and kept me up to speed on progress. Very professional. More

by MARTIN_MIKE85
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Athanasios Almouti
May 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

May 19, 2025

The mud guards installed on my new Carnival looks good a pricey though to have them installed. More

by C Salamone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont Games
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jzaban Cvetan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

May 16, 2025

Disappointed with not having parts for a recall. I have to return because you don’t have the needed part. More

by NONE24
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Bridges
May 19, 2025 -

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

May 15, 2025

Service was fast and I didn't wait long at all. The dealership was clean More

by L.Williams4278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

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