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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,457 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,457 reviews
July 01, 2025
Best team I have ever worked with, easy going and ready to help and answer any questions. to help and answer any questions. More
by VALENTIN.FECHITA
Verified Customer
June 30, 2025
Great service, everyone was very helpful and kind. The process was smooth without any stress or confusion on what we were getting into. The operation of the sales and finance department seem to run sm The process was smooth without any stress or confusion on what we were getting into. The operation of the sales and finance department seem to run smoothly and as a team. I thank you all again for making the financing of a new vehicle a great experience. Dogan was very knowledgeable and really took the time to make sure that we were good with understanding everything about the loan and all of the warranties on the vehicle. More
by jaquetiabuie
June 30, 2025
They didn't clear my dashboard so I don't know if any of the work was done because my car still pop-up says I have eight days till maintenance now it has 865 days of some other work that needs to be done bu the work was done because my car still pop-up says I have eight days till maintenance now it has 865 days of some other work that needs to be done but I pay for two filters and a oil change and I should not have a rough start More
by Jerry
June 28, 2025
They were great to work with would do it again. I have work with the dealership before. I have work with the dealership before. More
by limobls
June 28, 2025
Great service crew. Nice waiting area. I guess prices are so high because you have to pay those 50 or so people walking around drinking coffee. Nice waiting area. I guess prices are so high because you have to pay those 50 or so people walking around drinking coffee. More
by curtiskostich
Employees Worked With
Not sure
June 28, 2025
Doesn’t really communicate well. I had to keep calling them and ask them where car was. But they did communicate with my insurance I had to keep calling them and ask them where car was. But they did communicate with my insurance More
by c.hughes55
Employees Worked With
I think it was chris
June 26, 2025
Always courteous and respectful . A very professional operation that makes the customer feel appreciated. Glad I purchased my car there. A very professional operation that makes the customer feel appreciated. Glad I purchased my car there. More
by sunrise1980sun
Employees Worked With
June 25, 2025
We had a great experience with Joe! The whole process from test drive to finance was great The whole process from test drive to finance was great More
by arkroon
June 25, 2025
Excelente personal muy buen trabajo atención en español recomendados 100% Gracias por tan excelente trabajo recomendados 100% Gracias por tan excelente trabajo More
by JAGRILLET
June 24, 2025
Service was good but I had to return two days later because the check engine light came on and a sensor had to be tightened. I also asked for a car wash and that didn’t happen. I ended up going to get because the check engine light came on and a sensor had to be tightened. I also asked for a car wash and that didn’t happen. I ended up going to get a car wash on my own. More
by brian.marx
Employees Worked With
