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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,511 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,511 reviews
August 10, 2025
Bernardo was extremely helpful and willing to work with me on pricing. He was very flexible when plans changed and helped me get into my preferred car. However, financial department proved to be difficult me on pricing. He was very flexible when plans changed and helped me get into my preferred car. However, financial department proved to be difficult to work with. I waited a long time to even make a payment, and when I finally cashed my check, they realized they had miss billed me. More
by ALICIAMANDERSON16
Verified Customer
August 09, 2025
I have purchased and maintained 3 Kias with this dealership, no major complaints, everything good. Only suggestion for improvement is to match recommended service on the website to actual manufact dealership, no major complaints, everything good. Only suggestion for improvement is to match recommended service on the website to actual manufacturers recommended service. I requested 24k maintenance online, it doesn't exist. More
by Brmalnari
Employees Worked With
August 07, 2025
They were honest and helpful. Made a stressful situation bearable. Good team of folks. Thank you. Made a stressful situation bearable. Good team of folks. Thank you. More
by stacielahr.sl
Employees Worked With
August 07, 2025
Been with dealership since 2015. I have always been treated in a courteous and professional manner. I have always been treated in a courteous and professional manner. More
by GSFREDERICk
August 07, 2025
I paid $169. 00 dollars for an oil change and tire rotation. The services provided were not worth that price. 00 dollars for an oil change and tire rotation. The services provided were not worth that price. More
by Brad
Employees Worked With
August 06, 2025
Bernie and the entire staff I deal with at RD Wauwatosa is amazing. They are truly good people who care about the customer. is amazing. They are truly good people who care about the customer. More
by ZACHARY.DION
August 06, 2025
Berarnado was excellent to work with and made the entire vechile buying experience smooth and quick. vechile buying experience smooth and quick. More
by Michelle
August 03, 2025
Took my Stinger GT2 in for 72k maintenance and was taken care of promptly and my car was finished when promised care of promptly and my car was finished when promised More
by 1juniorrivera5259
Employees Worked With
August 02, 2025
Information was good,patience was shown,and went out of her way to make it a good.experience. her way to make it a good.experience. More
by stein.mary
August 02, 2025
The purchasing experience went smoothly. The dealership does not have an indoor delivery bay. It was raining on the day we picked up the vehicle which made the final viewing a bit more dif The dealership does not have an indoor delivery bay. It was raining on the day we picked up the vehicle which made the final viewing a bit more difficult. My experience with the dealership is very limited, but all positive. I can't give a five star review until I have more interactions with them. More
by DAVEGORDON71
