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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,274 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,274 reviews
March 08, 2025
Steven is very welcoming and friendly at Russ Darrow Kia. He helped me make a crucial decision on buying my current vehicle — the Kia EV9. He is a smiling face on the sales floor. He is kind, courteous, a He helped me make a crucial decision on buying my current vehicle — the Kia EV9. He is a smiling face on the sales floor. He is kind, courteous, and helpful. We were thankful for him assisting us through a tough choice in vehicles. We are glad we made the choice we did. Thanks Steven More
by Erin Winkler
Employees Worked With
March 08, 2025
The customer service provided by Minna and James was outstanding. They went above and beyond to figure out several different options for me and put a deal together that met my budget and addressed all o outstanding. They went above and beyond to figure out several different options for me and put a deal together that met my budget and addressed all of my concerns. More
by Amanda
Verified CustomerEmployees Worked With
March 08, 2025
Just bought my truck I understand it was a used vehicle but I shouldn't of had to have the brakes installed on them and wasted another half of my day in travel time to bring the truck back down i was givin but I shouldn't of had to have the brakes installed on them and wasted another half of my day in travel time to bring the truck back down i was giving a loaner vehicle which was nice but had to but gas in that because it was on empty and I brought it back on almost 1/2 of tank of fuel Ed in service took care of everything awesome job this was my second mistake with Russ Darrow first time was when I came down to test drive the same vehicle I purchased and I had a appointment to drive it but someone else already had it overnight so on e again another wasted trip so I would say 2 strikes against your company More
by SCHEHRJAMES
Employees Worked With
March 08, 2025
Went much quicker than I expected. Very pleased with that. I noticed my clock was way off when I was driving home. Very pleased with that. I noticed my clock was way off when I was driving home. More
by mchertzberg
Employees Worked With
March 07, 2025
Scott and crew were great to work with. Buying a car always feels like you're fighting against the dealership but he helped out and made sure I was getting what I wanted. Buying a car always feels like you're fighting against the dealership but he helped out and made sure I was getting what I wanted. More
by KFRITZ96
March 06, 2025
Whenever I go to the dealership for service everyone is professional and nice.. the services are always friendly. professional and nice.. the services are always friendly. More
by feljon5751
Employees Worked With
March 04, 2025
They're pretty good at getting the job done 👍, Michael and Steve got me good information when I told them what I was looking for and Steve got me good information when I told them what I was looking for More
by TIMPRAT59
March 04, 2025
Both Scott and Bernie were super accommodating and helpful in supporting us on our journey as we bought our first car! We loved working with them and would recommend them to everyone. helpful in supporting us on our journey as we bought our first car! We loved working with them and would recommend them to everyone. More
by AIROLDIPICK
March 04, 2025
It has been very easy to schedule service for my vehicles through Russ Darrow. My vehicles have been serviced within the times promised. through Russ Darrow. My vehicles have been serviced within the times promised. More
by SELWYNMCKINLEY
Employees Worked With
March 04, 2025
Over all the customer service was great. I brought my car in for routine maintenance on Saturday, March 1st and was asked if I’d like a complementary car wash, I said yes. When I picked up m I brought my car in for routine maintenance on Saturday, March 1st and was asked if I’d like a complementary car wash, I said yes. When I picked up my car, it was not washed. I brought my car in for another issue on March 3rd, that required the dealership to keep it over night, which I was fine with, but my car was dirtier than it was when I brought it in, and with this service (that I paid for) I was asked when I dropped the car off if I’d like a complementary car wash, and said yes. More
by WILLIAMS.SHELBY83
Employees Worked With
