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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,322 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,322 reviews
April 08, 2025
3 They did not call before starting service, as I left my car in drop off. I asked them to contact me. Ask not to replace part. Also mis diagnosed. car in drop off. I asked them to contact me. Ask not to replace part. Also mis diagnosed. More
by Gee-Gee2
Employees Worked With
I don't know by name
April 08, 2025
Took my car in for a recall and it was done in an hour and it was fast and it was fast More
by beezerpx150
Verified CustomerEmployees Worked With
April 07, 2025
Although the wait was quite cumbersome, the staff is fantastic and I have a great deal of trust in their expertise. fantastic and I have a great deal of trust in their expertise. More
by CORKCO
Employees Worked With
April 06, 2025
Nice building/showroom and our salesperson was very nice. The pricing was very shady. Price you see online is NOT the price of the vehicle. We did our homework and knew what our monthly payment would be give The pricing was very shady. Price you see online is NOT the price of the vehicle. We did our homework and knew what our monthly payment would be given the sticker price. When it came time to finalize the deal, the were over $5000 in mandatory extras that we knew nothing about. $3500 Xzilon, $1300 in mudguards and floor mats, and $500 in anti theft precautions. So close to walking out… More
by MSCHILDT
April 06, 2025
I think for scheduling a time to do an oil change, 1 and a half hours is way too long to wait. a half hours is way too long to wait. More
by WILLNOTGIVE
Employees Worked With
April 06, 2025
very good services as well as good customer service I would recommend this place to anybody would recommend this place to anybody More
by ANTHONYLEIBITZKE
April 06, 2025
Don’t have much to say I didn’t have a great experience the team is great tho… the team is great tho… More
by BARRONMYKOL
April 06, 2025
The showroom was clean and welcoming. The service was great and the sales people were easy to work with. The service was great and the sales people were easy to work with. More
by MPOLINSKE
April 02, 2025
I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and respect the customers. More
by ERSCSE
Employees Worked With
