Russ Darrow Honda - Service Center

This is my place. .You get first class treatment from start to finish!!! My only place for my 2017 Honda Fit .You get first class treatment from start to finish!!! My only place for my 2017 Honda Fit More

I’ve given my experience yesterday 5 stars, even though it was a longer than anticipated wait. But I don’t know who Zach is. My CS rep was Jon Stein. That’s who I’m rating. it was a longer than anticipated wait. But I don’t know who Zach is. My CS rep was Jon Stein. That’s who I’m rating. More

Very quick service! I’ll be back when I need Honda service! Thank you much! I’ll be back when I need Honda service! Thank you much! More

Took my car in for a parasitic draw diagnostic and told them that i have a brand new Interstate battery installed. They claimed it was because I wasn't using an OEM Honda battery and conned me into buying them that i have a brand new Interstate battery installed. They claimed it was because I wasn't using an OEM Honda battery and conned me into buying their $230 battery plus $50 labor, or pay the $95 diagnostic fee. I asked her if they performed a parasitic draw test and she told me that would be another $95 on top. I went there for a parasitic draw test in the first place! I left there $300 poorer and my parasitic draw issue is still there! More

I thought they made a very easy to pay purchase the car that I got the CRV. Very knowledgeable salesperson Mike that I got the CRV. Very knowledgeable salesperson Mike More

She is awesome, very caring, respectful and patient. I highly appreciate her and if only for her I will come back to the dealership. I highly appreciate her and if only for her I will come back to the dealership. More

brought the vehicle in for a recall and the tech called to tell me I needed my rotors replaced. He said the brakes were shot and the rotors were so far gone and so rusted that they needed full replacement to tell me I needed my rotors replaced. He said the brakes were shot and the rotors were so far gone and so rusted that they needed full replacement in front and back and that he could do it all for just under $1000. This seemed surprising to me since I didn't feel they were due for replacement so I took it for a second opinion and they said the breaks and rotors still had ~60% of their life left and didn't need replacement. SCAM! More

Too 3 hours to change a tire way too long even with an appointment it sucks with no snacks appointment it sucks with no snacks More

I wish for $400 they could have washed the salt off my car. Excellent service and communication car. Excellent service and communication More

It amazed me …. . no one tried to sell me more service or goods tha was necessary!!! Rachel was wonderful to deal with 👏. I will request her for future appointme . no one tried to sell me more service or goods tha was necessary!!! Rachel was wonderful to deal with 👏. I will request her for future appointments when needed.. Go Rachel !!!!! Thank you for making this such a positive experience for me More