Russ Darrow Honda - Service Center

Good service, good people Took my 2016 CR-V in for another A1 service appt. I go to Russ Darrow to purchase and service my vehicles because I have found them to be reputable an Took my 2016 CR-V in for another A1 service appt. I go to Russ Darrow to purchase and service my vehicles because I have found them to be reputable and prices are competitive. This last service cost less than expected and was done about 10 minutes earlier than promised. I’ll take that any day! The only problem I encountered was that night, driving on the highway. Some kind person frantically flashed their lights at me. After some worry and contemplation I found out that the service tech had turned my lights off. So, I turned them back on. That was a first as I always leave my lights on auto. So, when you get your car back after service - check your lights setting! More

Consistently excellent I have had my Civic for 5 years now and every single time I’ve taken it in for regular maintenance I’ve received excellent service. Ruby and Kevin are I have had my Civic for 5 years now and every single time I’ve taken it in for regular maintenance I’ve received excellent service. Ruby and Kevin are 2 of the best if not THE best service staff members that Russ Darrow Honda has. I always look forward to seeing them when I bring my car in. More

Great Customer Service Anytime that I am here for service on my vehicles the staff is very polite and professional! I haven’t had any bad service since I have been coming he Anytime that I am here for service on my vehicles the staff is very polite and professional! I haven’t had any bad service since I have been coming here. I bought one of my vehicles here. More

Always great service! Been taking our Honda’s to Darrow Honda for 11 Year’s now. Because, their service dept. has always been great to us. Jay, Kevin, and the rest of the s Been taking our Honda’s to Darrow Honda for 11 Year’s now. Because, their service dept. has always been great to us. Jay, Kevin, and the rest of the service team have always been fantastic to work with. They go above and beyond making sure we are always taken care of. Thank you to the entire Russ Darrow Honda service team! More

Fast, reliable and convenient I got an appointment right away. Everything was done fast; the service was excellent. I would definitely recommend the place to anyone. Thank you very I got an appointment right away. Everything was done fast; the service was excellent. I would definitely recommend the place to anyone. Thank you very much. More

200k Here I Come I love my 2010 Pilot. I currently have 150k low maintenance miles and want to hit at least 200k before thinking of replacing “old reliable”. I was hea I love my 2010 Pilot. I currently have 150k low maintenance miles and want to hit at least 200k before thinking of replacing “old reliable”. I was hearing some engine noise, and the service team was able to diagnose the issue. A little investment in old reliable and I’m very hopeful 200k plus is well in reach. John keep me in the loop with options, the parts were in, and 24hrs later... I’m on the road again. More

Excellent Service Took my Honda CR-V into the service department and was greeted by Alicia. Having dealt with Alicia before I right away felt confident that I would rec Took my Honda CR-V into the service department and was greeted by Alicia. Having dealt with Alicia before I right away felt confident that I would receive excellent service and whatever the problem was, it would be explained to me in language that I could understand. Thanks Alicia! More

Okay for a dealership experience To highly priced. Took longer then promised but better than other dealerships in the area. Service writer was nice and friendly. Will probably return To highly priced. Took longer then promised but better than other dealerships in the area. Service writer was nice and friendly. Will probably return for service. More

Technician went extra mile Rangel Lopez #481 worked hard to ensure I didn't have to pay an additional $1300 for a new head due to some really bad plugs. Could have taken the ea Rangel Lopez #481 worked hard to ensure I didn't have to pay an additional $1300 for a new head due to some really bad plugs. Could have taken the easy route, but he didn't. More

Friendly and respectful My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take over an hour. My service adviser did everything she could to get me out as soon as possible with the big rush that showed up at my appointment time. I still recommend thanks to the above and beyond performance of my service adviser. She was fantastic!!! More