Russ Darrow Honda - Service Center

Recomended for previous service not most recent In the past 2 years we have had good service at Darrow. But this time the mechanic spilled a lot of oil. After 70 miles driving still smelling the oil In the past 2 years we have had good service at Darrow. But this time the mechanic spilled a lot of oil. After 70 miles driving still smelling the oil burning off. Of course the 6 inch puddle didnt burn off nor did the 3 spills ont the plastic shield above the radiator. Which was obvious with oil standing and no one saw it, really. I understand Alicia was not responsible for the mess. More

Excellent customer service Extremely quick and courteous and excellent service above and beyondThese days Gray Customer Service seems to be a thing of the pass at most places I Extremely quick and courteous and excellent service above and beyondThese days Gray Customer Service seems to be a thing of the pass at most places I would have to say Russellville Honda service is an excellent example of how service should be More

At home I always go to the brown deere location always friendly when I come in . They always show and tell me what is wrong before they work on my car . And v I always go to the brown deere location always friendly when I come in . They always show and tell me what is wrong before they work on my car . And very honest More

Tire change Brought car in for a new tire. Took 1 1/2 hrs to install even tho I had called to let them know i was coming. They would get me right in! Not so much Brought car in for a new tire. Took 1 1/2 hrs to install even tho I had called to let them know i was coming. They would get me right in! Not so much More

Way too long! It took over an hour and forty minutes for an oil change. There were people there before me that were getting the same service done, and were done be It took over an hour and forty minutes for an oil change. There were people there before me that were getting the same service done, and were done before me. More

Excellent staff Waited for my oil change and was amazed by all the excellent employees. Staff is friendly, diligent and knowledgeable. Keep up the great work Russ Da Waited for my oil change and was amazed by all the excellent employees. Staff is friendly, diligent and knowledgeable. Keep up the great work Russ Darrow Honda team. More

Nonscheduled maintenance in need of repair Older vehicle needing maintenance to keep automobile running to factory specifications. I made the decision to keep my car since it has low mileage an Older vehicle needing maintenance to keep automobile running to factory specifications. I made the decision to keep my car since it has low mileage and I want to get more use out of it. With that decision I realize it will need upkeep so that comes with the territory. The service department has done a fantastic job and understands my needs. Thank you to Russ Darrow Honda! More

Great service! Got in with no appointment, got out in less than two hours. CVT fluid change, oil change, tire rotation and even a free car wash! Got in with no appointment, got out in less than two hours. CVT fluid change, oil change, tire rotation and even a free car wash! More

Service with a smile I was greeted and asked “how can I help you.” I didn’t have an appointment, and was told with a smile, “that’s alright, we can take care of your oil c I was greeted and asked “how can I help you.” I didn’t have an appointment, and was told with a smile, “that’s alright, we can take care of your oil change.” More

They were very friendly as usual They give very good service and in a timely manner. Always friendly and polite. Always make you comfortable while you wait and have a nice and comfort They give very good service and in a timely manner. Always friendly and polite. Always make you comfortable while you wait and have a nice and comfortable waiting room with complimentary coffee and popcorn. Would highly recommend getting service done here More