Russ Darrow Honda - Service Center

Always great service. Jon Stein our service manager always does a great job. As do the techs. Jon Stein our service manager always does a great job. As do the techs. More

Customer service is great. They completed the work as promised on time and for the cost quoted. They completed the work as promised on time and for the cost quoted. More

Alondra Sandoval is AMAZING at her job. Will make this location as my go to location. I can't say enought positive thing about her. She made my experience grate. She called me when she said Will make this location as my go to location. I can't say enought positive thing about her. She made my experience grate. She called me when she said she would, she kept me in to loop of things every step of the way. Was honest and very profesional. Thank you Alondra. More

Took my car in for service for rough idle and losing power when accelerating. They checked the codes and told me that it was carbon buildup and a Buick dealer has to take care of it. I take it to the de power when accelerating. They checked the codes and told me that it was carbon buildup and a Buick dealer has to take care of it. I take it to the dealer and they found out it was the coil pack and the warranty provider will only pay if the repair is done at the dealer I purchased the car. So I had to pay $750 on something that was covered under warranty. I feel this all could have been avoided if the technician just investigated the issue further and confirmed if carbon buildup was truly the issue. More

The customer service was very good and were able to answer my questions they service my car at timely manor. I appreciate all the work answer my questions they service my car at timely manor. I appreciate all the work More

Tiffany was very helpful and respectful! I received a loner vehicle for having a recall on my car. I received a loner vehicle for having a recall on my car. More

Rep was kind and thorough. When he tried to give me longer times for recalls than originally discussed, he tried his best to help expedite When he tried to give me longer times for recalls than originally discussed, he tried his best to help expedite More

Professional, clean, courteous and accommodating. The team made sure I got everything checked out on my car and made the process easy to negotiate. The team made sure I got everything checked out on my car and made the process easy to negotiate. More

Always have a good experience dealing with Honda no matter the person very helpful and highly recommended matter the person very helpful and highly recommended More

Easy to work with. Job was done at the time they promised. Able to provide extra help when needed. Job was done at the time they promised. Able to provide extra help when needed. More