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Russ Darrow Honda
Milwaukee, WI
1,987 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,987 reviews
January 20, 2025
The recall fixed went well they shuttle me back to work then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you More
by LOCKRUBY62
Verified CustomerEmployees Worked With
January 20, 2025
Friendly at the service department, they’re always quick, efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! More
by AYKX
Employees Worked With
January 20, 2025
Chris was very courteous he kept me in formed of what was going on with my vehicle he explained what needed to be done right away and what I can wait to be repaired. He checked regularly to see if I wanted t going on with my vehicle he explained what needed to be done right away and what I can wait to be repaired. He checked regularly to see if I wanted to use the Uber service and asked if I was okay in the waiting room. More
by carolyn6575
Employees Worked With
January 20, 2025
Great service A plus would use again. Fast, professional give them five stars every time Fast, professional give them five stars every time More
by Jhansen305
January 19, 2025
I bought a second Honda particularly because of the great service dept at Russ Darrow service dept at Russ Darrow More
by ELLISJOANNEC
Employees Worked With
January 19, 2025
Rachel has always been very pleasant and helpful and professional. She is the reason drive 4 hours to get my service there professional. She is the reason drive 4 hours to get my service there More
by CHRIS.WESTON
Employees Worked With
January 19, 2025
Michael was fantastic, super knowledgeable, friendly and helpful. I wouldn’t hesitate to recommend him to my friends looking to buy/lease a new RD Honda! helpful. I wouldn’t hesitate to recommend him to my friends looking to buy/lease a new RD Honda! More
by DEAN.KELLEY
January 19, 2025
They have always been fair with us and respected us as customers. We will go back and tell everyone we know how great they are customers. We will go back and tell everyone we know how great they are More
by MERFTHESERF
January 19, 2025
Mike was genuine and straightforward during the sales process. Alvin the sales manager was also true to his word. process. Alvin the sales manager was also true to his word. More
by ROBEYROBERSON
January 18, 2025
Service representative was very friendly and accommodating. Vehicle was not ready at time of pick up. Had to wait for an hour after pick up time accommodating. Vehicle was not ready at time of pick up. Had to wait for an hour after pick up time More
by KEMPENFOUR
Employees Worked With
Tiffany Breuer
