Russ Darrow Honda

HR-V purchase Everyone was so nice and helpful! I left with a brand new HR-V that was everything I hoped it would be. Will shop at Russ Darrow Honda again for sure! Everyone was so nice and helpful! I left with a brand new HR-V that was everything I hoped it would be. Will shop at Russ Darrow Honda again for sure! More

Serviced car and diagnosed warning light problem. Two warning lights were illuminated on dashboard. These were diagnosed, one was due to loose gas cap, the other to a faulty break hold switch. A new s Two warning lights were illuminated on dashboard. These were diagnosed, one was due to loose gas cap, the other to a faulty break hold switch. A new switch has been ordered. Also, the car received routine maintenance ( oil change, etc.). More

Buying used car Was taken good care of everyone was very polite I would come back they were very helpful with answering questions an going over everything that I aske Was taken good care of everyone was very polite I would come back they were very helpful with answering questions an going over everything that I asked More

Dale is awesome I had a great experience buying my new Honda CR-V. Everyone was extremely helpful and I love my new car! I will be back I had a great experience buying my new Honda CR-V. Everyone was extremely helpful and I love my new car! I will be back More

Feel like i am a bother Good: Aaron lined up FIVE cars for me to test drive👍🏽 The girl who took my oil change order & woke me afterward was great👍🏽 Bad: I bought a use Good: Aaron lined up FIVE cars for me to test drive👍🏽 The girl who took my oil change order & woke me afterward was great👍🏽 Bad: I bought a used veh w/$20,000 cash. I realized later that the wiper blades were SHOT & the antenna is missing. Imagine 1 of the most important features w/0 an antenna. Their response: “How do we know it didn’t happen while you had it” ...for that short amount that i had it? BCOZ I’M HONEST. I’M NOT GOING TO xxxx OVER WIPER BLADES & AN ANTENNA. I was told they would look for the 2nd fob. I still have only 1. That would be a real hardship if i misplaced it. Ugly: I can’t believe that ____ w/the glasses is still hired. It was a total bother for him to bring back out a BRAND NEW car that i was considering the 1st time i shopped Darrow. The only reason i came back, back then, was i saw a veh i liked in the lot, & bought it. The AA guy who sold it to me (duzn’t work there anymore) was much nicer than the 1st guy. So i came back & bought a 2nd 1 from Darrow ...but not sure i’ll be back esp due to feeling ripped off w/blades & antenna, & what they “said about me”. Just used to that pleasant feeling of businesses bending over backwards these days. Tip: Ask if cust wants car wash w/oil change. I just got mine professionally washed only to come out & have to wipe it all down, also fearing that Darrow’s wash may have removed the wax & poly shield etc. I will accept a call if you like. 414-573-6097 More

New Ridgeline Lesia was great to work with- no pushing or forceful sales recommendations. Really happy with the deal. The vehicle was prepared quickly and all the Lesia was great to work with- no pushing or forceful sales recommendations. Really happy with the deal. The vehicle was prepared quickly and all the staff were very friendly and helpful. More

My 1st Honda I rated 5 stars because my experience was great. Friendly, fast, informative service. I will definitely recommend this dealership to my friends and fa I rated 5 stars because my experience was great. Friendly, fast, informative service. I will definitely recommend this dealership to my friends and family. What a great experience. Thank you so much Freddie Pate. More

Happy customer Victor and the staff as Russ Darrow Honda were very helpful in finding me the car I was looking for! I visited the store several times and victor was Victor and the staff as Russ Darrow Honda were very helpful in finding me the car I was looking for! I visited the store several times and victor was very patient and extremely knowledgeable in finding something that fit my needs. It was a wonderful experience. Thank you More

Good, satisfied Lesia was very helpful and patient on my first car purchase, helped even when other employee refused insurance assistance. I'm satisfied with my deal. Lesia was very helpful and patient on my first car purchase, helped even when other employee refused insurance assistance. I'm satisfied with my deal. More

Very friendly and easy to work with Lesia Matthis is very friendly, patient and easy to work with. she does not push her customer for making a decision. she made our buying experience a Lesia Matthis is very friendly, patient and easy to work with. she does not push her customer for making a decision. she made our buying experience a positive one. Thank you! More