Russ Darrow Honda
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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First Honda purchase We had a great first time experience here at Russ Darrow Honda. Knowledgeable and polite staff. Love our first Honda and hope our future relationship We had a great first time experience here at Russ Darrow Honda. Knowledgeable and polite staff. Love our first Honda and hope our future relationship with Russ Darrow through service is just as great. More
Very helpful team! Great custumer services Very satisfied Adam Dias and Victor Delgado great team, great custumer services they help me thru the process of getting my new car with a very positi Very satisfied Adam Dias and Victor Delgado great team, great custumer services they help me thru the process of getting my new car with a very positive and professional actittud. I will definitely back to them for a new car and strongly recommend to any friends or family. More
Honda Repair Oil Consumption Kevin Cameron was able to get this engine oil consumption issue repaired after going to Boyland/All-star Honda for help. It's a good thing my complai Kevin Cameron was able to get this engine oil consumption issue repaired after going to Boyland/All-star Honda for help. It's a good thing my complaints were still in system because it showed I complained long before my warranty expired. Mr. Cameron went above and beyond for me. Thank you. More
Service Called service to set up repair after car being towed in. Very understanding and explained what to do. Zoe called early and checked on how dropping ca Called service to set up repair after car being towed in. Very understanding and explained what to do. Zoe called early and checked on how dropping car off went and took down additional information to complete repair. Repair completed in a timely manner and at a good price. More
Service Excellent. Zoe was great, honest and easy to work with. Went above and beyond necessary. Better than expected with most dealers. Overall nothing to co Excellent. Zoe was great, honest and easy to work with. Went above and beyond necessary. Better than expected with most dealers. Overall nothing to complain about More
Easy to Deal With i have always had great experiences with Honda. This is our second CRV. We have bought the van before. George Matthews and his staff are true professi i have always had great experiences with Honda. This is our second CRV. We have bought the van before. George Matthews and his staff are true professionals and make the process of buying s new car easy More
Battery sensor recall Did recall work and also inspected my car. Completed work I in less time than originally quoted. Also nice waiting room, thank you very much! Did recall work and also inspected my car. Completed work I in less time than originally quoted. Also nice waiting room, thank you very much! More
Terrible customer service Absolutely Terrible. Eager to sell you a car, then forget you! Tire popped after only 50 miles. No tire iron in car. Wheel rusted to hub. I pointed ou Absolutely Terrible. Eager to sell you a car, then forget you! Tire popped after only 50 miles. No tire iron in car. Wheel rusted to hub. I pointed out to them multiple times that the wheel rusted to the hub makes it obvious they never inspected the brakes. Something a dealer is legally required to do! But they just keep repeating the same phrase "you bought it as is". As is shouldn't mean I break down two days and 50 miles later. As-is doesn't mean you don't need to inspect! As-is doesn't mean there's no consequences to treating your customers like dirt! The salesman said there's nothing he can do. His manager won't answer my calls. His voicemail says not to leave a voicemail, send an email cause he won't check it. Doesn't respond to emails either. Will never go back, and won't ever recommend them to anyone ever! Good luck selling cars with that business model. More
Outstanding service! Everyone I interacted with at the dealership was very kind and willing to listen to anything you had to say. They did not give any pressure Everyone I interacted with at the dealership was very kind and willing to listen to anything you had to say. They did not give any pressure More
Best service This was my first time visiting Russ Darrow. Everyone was so nice and willing to help. Rowley was willing to do anything to help get me in a car. This was my first time visiting Russ Darrow. Everyone was so nice and willing to help. Rowley was willing to do anything to help get me in a car. More