Russ Darrow Honda

J. Todd Wright is the Best I got a call asking if I was interested or knew anyone interested in purchasing a car then I told J. Todd Wright but what type of vehicle I was looki I got a call asking if I was interested or knew anyone interested in purchasing a car then I told J. Todd Wright but what type of vehicle I was looking for and even though they didn't have any Infinity QX80 on the lot within 24 hours he had my truck on the lot and ready for me, exact color and all. also financing went very smoothly... More

J. Todd definitely gets five out of five stars. J. Todd was the best car salesman I have ever dealt with. He works hard to get your business without being pushy or fake. I think he truly cares abou J. Todd was the best car salesman I have ever dealt with. He works hard to get your business without being pushy or fake. I think he truly cares about people and makes a connection by finding out what you need and trying to get the deal done without overselling. He will go the extra mile with top notch service. J. Todd definitely gets five out of five stars. He can serve as a mentor or example for other salesman to follow. Management and financial department was OK. Client chairs need to be updated/ cleaned throughout waiting area and lounge. Took over 1/2 hour fill gas tank. More

The great service. All i have to say is that i didn't have an appointment i was in @10am and was out before eleven and they had quite a few cars ahead of me. Thanks for All i have to say is that i didn't have an appointment i was in @10am and was out before eleven and they had quite a few cars ahead of me. Thanks for the good service and the coffee and the popcorn . More

Amazing Service Great customer service. Attentive to my service needs. Arranged the perfect time for me to bring my car into their service and had a rental for me. Great customer service. Attentive to my service needs. Arranged the perfect time for me to bring my car into their service and had a rental for me. More

Better car I would like to thank Russ Darrow Honda for giving me a nice deal on this car so I wouldn’t have two car payments I would like to thank Russ Darrow Honda for giving me a nice deal on this car so I wouldn’t have two car payments More

Good place Check out person is always “down in the mouth” as if she hates her job. I prefer to spend my money where people are friendly and happy. She needs a Check out person is always “down in the mouth” as if she hates her job. I prefer to spend my money where people are friendly and happy. She needs a pay increase or decrease. More

New car salesman Mike Tuler I have purchased several cars from Mike (at least 6 out of the last 10 I've purchased from Darrow) and have always received the same courtious service I have purchased several cars from Mike (at least 6 out of the last 10 I've purchased from Darrow) and have always received the same courtious service. If I say I need a little time to think about things he doesn't bother me. He is always truthful and sincere when he talks to my wife and I. My daughters have also purchased cars from Mike. I just hope Mike is ther the next time I want to buy a car. He has 22 years selling cars and I can see that because he is still selling. More

Very Accommodating Service Our 2015 C-RV just hit 21.5K and required an oil change and tire rotation according to the onboard maintenance system. When the car was purchased, Rus Our 2015 C-RV just hit 21.5K and required an oil change and tire rotation according to the onboard maintenance system. When the car was purchased, Russ Darrow Honda threw in a coupon book for five free oil changes and tire rotations. Because the car isn't driven that much, the service intervals are greater than what is printed on the coupons. Russ Darrow continues to accept them with no questions or comments. Additionally, the ease of making a service appointment at short notice or even on a Sunday is greatly appreciated. Service rep Jay unnecessarily apologized for my service taking 5 minutes longer than the hour he originally estimated. This is the second C-RV we've purchased from Russ Darrow and probably, not the last. The service department is one of the reasons we will come back to Russ Darrow. More

Power steering problem I realized my power steering went out. I had the car towed. The service department had an explanation of why it went out as well as a plan to fix with I realized my power steering went out. I had the car towed. The service department had an explanation of why it went out as well as a plan to fix within 45 minuets. It was not a default but apparently a rabbit had made a nest in the engine and had chewed through the wiring harness that housed the power steering.:( More

Nice experience with Mike and Jonathan Mike was professional and very knowledgeable about the brand new model Honda Clarity Plug in. He answered all questions we asked about the car, even h Mike was professional and very knowledgeable about the brand new model Honda Clarity Plug in. He answered all questions we asked about the car, even helped us to pair our phones with the car in the end. This is the first Honda Clarity sold in this location. The whole purchasing process went smoothly. Mike also helped us order the class II charging cable through Russ Darrow Honda part department. Jonathan provided tax, financial, and maintenance assistance in the process. He is also very helpful. More