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Route 22 Toyota

Hillside, NJ

3.3
1,657 Reviews
Call Dealership (973) 952-6610

109 Route 22 West

Hillside, NJ

07205

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1,657 Reviews of Route 22 Toyota

October 08, 2020

Almost drove away needing break work on my vehicle even though I informed service representative that previous visit recommended replacing break pads on this visit. Only after I reiterated the attention t More

by JOHNLBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Acevedo
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Oct 09, 2020 -

Route 22 Toyota responded

John, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 08, 2020

Terrible service. They got upset because I wanted to buy the vehicle and gave me a runaround. Will never buy a vehicle there. This was my 4th lease but still wasn’t treated well. More

by COLIN.CRASTO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Report | Print
Oct 09, 2020 -

Route 22 Toyota responded

Colin, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 08, 2020

Amazing guys! They really do care and will make sure you are taken care of. Kathy n Steve are my favorite because I have been attended to several times by these two!! More

by NAKELIMALO
Recommend Dealer
Yes
Employees Worked With
Tom Carrino, Steven Jefferson , Mike Ventura , Raul Urges, Danny Veli, Kathy Andrade
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Oct 09, 2020 -

Route 22 Toyota responded

NAKELIMALO, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

Great experience. Fast and convenient, didn’t try to sell me a bunch of stuff I didn’t need. Brought the new car to our house to drop it off! More

by QMURPH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Sharafeldin, Max Kifayeh
Report | Print
Oct 09, 2020 -

Route 22 Toyota responded

QMURPH, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

These Three guys are EXCEPTIONAL. I am a return customer and will continue to return time and time again. They GET IT DONE! HIGHLY RECOMMEND! More

by COVERNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Solis, Nelson Madera, Jorge Mejias-Navas
Report | Print
Oct 09, 2020 -

Route 22 Toyota responded

COVERNJ, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

Would NEVER step foot into RTE 22 Toyota again.No Would NEVER step foot into RTE 22 Toyota again. No sticker on cars. POOR customer service. Did Not offer to help set up phone or Sirius. More

by CRAZYCOOKIE51
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bernard Sporl, Tennecia Lucien
Report | Print
Oct 09, 2020 -

Route 22 Toyota responded

CRAZYCOOKIE51, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 08, 2020

Staff are lazy and they will do very little to help you. Their attitude is the worse and whenever you have a question they will send you back a forth to every department. The service SUCKS! More

by MRODAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Valeriano, Kathy Andrade
Report | Print
Oct 09, 2020 -

Route 22 Toyota responded

MRODAS1, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 08, 2020

Great service. Always come here omar always takes care of my needs and also ahmed did a remarkable job. Not too pushy. Neslon great job. More

by RAMIMASOUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Madera, Ahmed Sharafeldin, Omar Awawdeh
Report | Print
Oct 09, 2020 -

Route 22 Toyota responded

RAMIMASOUD, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

I love coming here,the only problem I have is when I come on appointment time I'm here 2 to 3 hrs. The last time for a tire change More

by Sakeena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr George he was awesome I don't know anyone else, Mike Ventura
Report | Print
Oct 09, 2020 -

Route 22 Toyota responded

Sakeena, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

Very bad service. I wait 3 hours and when I asked about the car they hadn’t done anything because they didn’t have enough mechanics More

by santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul Urges
Report | Print
Oct 09, 2020 -

Route 22 Toyota responded

Santiago, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

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