Route 22 Toyota

Great service. Everything was done that required. I was kept updated as the work progressed. I would definitely recommend the dealership to my friends and family. kept updated as the work progressed. I would definitely recommend the dealership to my friends and family. More

Service was good, timing however was an inconvenience. My vehicle was ready for at least 30 mins and no one told me, I had to go ask about it. vehicle was ready for at least 30 mins and no one told me, I had to go ask about it. More

I will never try to go there no more if this dealer it's still there because the guy it's not clear and I don't know how much I have to pay right now and what bill they charged me a large thing and I don't still there because the guy it's not clear and I don't know how much I have to pay right now and what bill they charged me a large thing and I don't know and he give my information to a large company More

My advisor Kathy Andrade lied about my tire not able to be plugged from a nail, said tire treads were too low ,while picking up my car I asked a technician to put air in the tire for now for me, instead sh be plugged from a nail, said tire treads were too low ,while picking up my car I asked a technician to put air in the tire for now for me, instead she plugged it and it’s been running fine ever since. As most service advisors now a days, she cared more about making a tire sale than saving money in my pocket despite not knowing my situation.. I get that you have to make money , but it’s not right to try and force a sale that a customer does not have funds for at the moment. More

Courteous and helpful most times. Just had a part delivered to be installed. Made numerous calls and finally solved the problem concerning installation. Scheduled for Monday delivered to be installed. Made numerous calls and finally solved the problem concerning installation. Scheduled for Monday More

Great place i went there for a trade in From the Bronx NY and mr Jorge mejias treated me like Family . Thanks to route 22 for your Excellent service .. and mr Jorge mejias treated me like Family . Thanks to route 22 for your Excellent service .. More

Sales department especially khaled was nice and helpful. Also Luis funny and nice. Service department great and they are quick. I would recommend to my friends. Also Luis funny and nice. Service department great and they are quick. I would recommend to my friends. More

They were very helpful and gave me a great deal l will recommend them to everyone thank you for helping me God bleed you all recommend them to everyone thank you for helping me God bleed you all More

The dealership is nice. Big showroom, clean, friendly people. The salesman I worked with, Jorge, is a really good salesman and has very good people skills. I have a couple big issues with the dealershi people. The salesman I worked with, Jorge, is a really good salesman and has very good people skills. I have a couple big issues with the dealership and because of that will probably never go back there. First, I was there for 7 1/2 hours and for the life of me can't figure out what took so long. I had an appointment at 1:30pm and didn't leave until they were locking the doors and cleaning the floors. If they were trying to convince me to buy something I was already on board with that as long as they weren't trying to rip me off. Which brings me to my second and bigger issue When I decided on a vehicle, the sales manager kept wanting to talk to me about what my monthly payments would be instead of showing me their numbers and calculations written down. When I used an amortization schedule on my phone to show them their numbers didn't make any sense then they made a more reasonable offer. So what they tried to do without explaining where the extra amounts were was charge me an extra 5 to 6 thousand dollars over the life of the loan. That feels basically dishonest to me. I don't blame the dealership for trying to make a profit but don't try to rip me off in the process. More

The manager and the accountant they have not good service mr Ahmed and I think Alex but the lady who is working she is very friendly mr Ahmed and I think Alex but the lady who is working she is very friendly More