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Route 22 Toyota

Hillside, NJ

3.3
1,657 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,657 Reviews of Route 22 Toyota

October 12, 2020

hmmm it was ok.they were friendly but the commitment became scary when i saw the overall price and noticed the interest rate is even higher than the car itself.what can we do we already in it More

by EBELEBAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davilla, Anthony Walker
Oct 13, 2020 -

Route 22 Toyota responded

Hi, We're sorry to hear about your less than perfect experience with us. Let us know what we could have done better and feel free to reach out to us. Thanks!

October 12, 2020

Toyota is a good car , very reliable and I recommend it to some of my friends and family, and the finance department is doing a great job. I love Toyota. More

by OMOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adams at finance. , Bernard Sporl
Oct 13, 2020 -

Route 22 Toyota responded

Hi there, Thanks for the review. We would like to know what we could have done to receive a better review. Please feel free to reach out to us so we can try to remedy the situation. Thanks!

October 12, 2020

Raul is the best. He is so caring and fantastic!!!!Thank Raul is the best. He is so caring and fantastic!!!! Thank you again for taking care of my car. I don’t know who was My mechanic but he rocks as we More

by BRUNETTEMARCIA
Recommend Dealer
Yes
Employees Worked With
Raul Urges
Oct 13, 2020 -

Route 22 Toyota responded

Thanks for the kind words. We're glad you had a great experience with our service center. Looking forward to seeing you again.

October 10, 2020

Wonderful and professional service. Prompt and courteous. Extremely satisfied and would recommend to others. Going to have service is always easy at this dealership Thank you always More

by Lucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Tropiano , Tom Carrino, Mike Ventura
Oct 11, 2020 -

Route 22 Toyota responded

Lucia, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 09, 2020

Good location, nice,skilled people You can make a good Good location, nice,skilled people You can make a good deal on used cars Good incentives for the new cars Helpful internet staff, courteous, qui More

by VFMILEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davila , Anthony Walker
Oct 09, 2020 -

Route 22 Toyota responded

VFMILEA, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 09, 2020

I’am very pleased with Mike Ventura and the staff of Route 22 Toyota.I will recommend my family and friends to the dealership for service and sales.. More

by Rosario De Grezia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ventura
Oct 09, 2020 -

Route 22 Toyota responded

Rosario, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 09, 2020

They will do better with good customer service. Adviser like John can use better customer service training and respect for customer.. I do not want to deal with John. More

by Faith.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gorge in parts dept is the best. He introduced me to repair services and still good to me. Adviser Steven is equally good., Tom Carrino, Steven Jefferson , Mike Ventura , Raul Urges, Danny Veli, Kathy Andrade
Oct 09, 2020 -

Route 22 Toyota responded

Faith, We appreciate you taking the time out of your day to leave such an informative review. We are sorry and will be sure to turn your experience around for the next time you come in! Thank you and we look forward to seeing you again in the future.

October 09, 2020

Service was great and staff approach was professional. Just expensive but still go there for future repairs on my car. Social distancing was obvious. Thanks More

by pattie_759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Oct 09, 2020 -

Route 22 Toyota responded

Pattie, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 09, 2020

This was my second time with Mr.SteveI have a wonderful This was my second time with Mr.Steve I have a wonderful service and thank you all. So far my car is okey and I hope I will Not to complain later o More

by JCLERC41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Jefferson
Oct 09, 2020 -

Route 22 Toyota responded

JCLERC41, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

Not happy, waited almost 3 hours to get a battery installed and I had an appointment made with Melina(who was very nice). It takes me less wait time for an oil change More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Oct 09, 2020 -

Route 22 Toyota responded

Mike, I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at ‪(973)705-9300 extension 232‬. Thank you,  Howard Newman Corporate Customer Relations Manager

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