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Roesch Ford
Bensenville, IL
291 Reviews
Roesch Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000.
What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting.
Where We Started
Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago.
Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country.
Where We Are Now
In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package.
In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded
“The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region.
We Love What We Do
Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 291 reviews
January 06, 2025
Came in for an oil change, which was completed extremely quickly. An issue with us never having transferred the warranty over from my in-laws was brought to our attention. The staff, Randy in particular, wa quickly. An issue with us never having transferred the warranty over from my in-laws was brought to our attention. The staff, Randy in particular, was very helpful in getting everything straightened out. We've never had a problem with this dealership, the service work, salesmen, or any of the employees. Nothing but great experiences here. Thank you. More
by IMNOTWILLIE
Verified Customer
January 06, 2025
Things went smoothly no issues with the dealership or truck. But went in for just an oil change. truck. But went in for just an oil change. More
by BILLMORONEY74
Employees Worked With
January 06, 2025
Waited too long for recall part. Had to call dealership for parts arrival constantly. Was given 2 different parts included explanation. But in the end all parts were included and in Had to call dealership for parts arrival constantly. Was given 2 different parts included explanation. But in the end all parts were included and installed but no explanation when job was completed I gad to look at vehicle for myself to see the end results. Also no complimentary car wash like other dealerships I've had work done. They could have been a bit more friendly in greeting I felt like just another number thar had to be dealt with. More
by JOSERODRIGUEZ1732
January 06, 2025
Good attitude profesional Good humor Friendly Clean shop Like the way things are explained Thank you shop Like the way things are explained Thank you More
by SOLIS jesus
Employees Worked With
January 06, 2025
They were able to perform the software update recall on my truck after some difficulties. There could have been better communication but we got it resolved. my truck after some difficulties. There could have been better communication but we got it resolved. More
by DANIEL-MAHER
Employees Worked With
January 05, 2025
All was wonderful until all was near complete; at that point out of the blue I was told my batter was low and would need replacing soon. He than asked if I wanted them to "pop in" a new one for $275. Mayb point out of the blue I was told my batter was low and would need replacing soon. He than asked if I wanted them to "pop in" a new one for $275. Maybe that is what a battery costs but I just wasn't ready to do that at the moment. Sure I am wrong but it almost seemed as if I was being marked because of my age. Still think your service is great. More
by BGSDOOLEY
Employees Worked With
David Bleichroth
January 04, 2025
I’m a one man one truck company and Ryan understands that the truck can’t be down long. He got me in and out in a reasonable amount of time and kept me up to date with the findings and repair cost the truck can’t be down long. He got me in and out in a reasonable amount of time and kept me up to date with the findings and repair cost More
by b.gagliano
Employees Worked With
January 04, 2025
Don’t take ur vehicle here, they tried to charge me 2500 for things I didn’t need. Destroyed my undercarriage because all the bolts are stripped and cross threaded so now I can’t get even get an oil change for things I didn’t need. Destroyed my undercarriage because all the bolts are stripped and cross threaded so now I can’t get even get an oil change or get anything done until I get it fixed. Won’t even answer my calls or return my calls. Carlos should not be working there More
by DAVIDPACHECO930
Employees Worked With
January 02, 2025
People were fine. All friendly. I had made an appointment for 7:30 AM and arrived about 10 minutes early. Oil change and tire rotation took 1 hour and 10 minutes. All friendly. I had made an appointment for 7:30 AM and arrived about 10 minutes early. Oil change and tire rotation took 1 hour and 10 minutes. That is far too long considering that I had made an appointment with what I wanted to have completed. I told them in advance when I made the appointment that I would wait in the waiting area. Your free coffee is good but not enough for me to justify sitting for over an hour for a simple procedure. More
by TKUB54
Employees Worked With
January 01, 2025
Great customer care ,I was very happy with the service . I put your canopy on the east side 40 years ago. Long time I have been going to Roesch. I put your canopy on the east side 40 years ago. Long time I have been going to Roesch. More
by AWNINGGIRARD
Employees Worked With
