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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,047 Reviews
Call Service Center (913) 712-9342

2,047 Reviews of Robert Brogden Buick GMC - Service Center

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June 06, 2025

Always easy to work with. Everytime I visit this dealership, I’m dealt with respect and courtesy. More

by wrcrumjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We appreciate your feedback and are glad that your experiences at Robert Brogden's Olathe Buick GMC have been consistently respectful and courteous. We look forward to welcoming you back on your next visit. Sincerely, The Robert Brogden Buick GMC Team

June 06, 2025

Quickly got me in and out for my first service at Brogden after getting my new car. More

by B Overly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your positive review! We're happy to know that we could get you in and out quickly for your first service at Robert Brogden's Olathe Buick GMC. We appreciate your trust in us, and we look forward to seeing you again for your future service needs. Sincerely, The Robert Brogden Buick GMC Team

June 04, 2025

Everyone was friendly and service was fast. Jim treated me like I know him for years easy to have a conversation with Jim was Great! More

by r.guerra69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're so glad to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It’s wonderful to know that Jim made you feel welcome and that you enjoyed your conversation with him. He truly enjoys connecting with our customers. We really appreciate your feedback and look forward to welcoming you back again soon! Sincerely, The Robert Brogden Buick GMC Team

June 04, 2025

Matt in the service department was great to work with. Explained the entire process & answered all my questions. More

by Ryan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Ryan! We're thrilled to hear that Matt in our service department took great care of you and provided the support and guidance you needed. Your satisfaction means everything to us here at Robert Brogden's Olathe Buick GMC, and we truly appreciate you taking the time to share your experience. We look forward to helping you again down the road! Sincerely, The Robert Brogden Buick GMC Team

June 04, 2025

Matt Hoover was a blessing. I can not thank him enough! He is awesome! THANK YOU? More

by kathylycai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Matt was able to provide you with such excellent service. At Robert Brogden's Olathe Buick GMC, we strive to create great experiences for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 02, 2025

The shuttle left without me so that was a pain, but my car was good. More

by nrbizal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We're glad to hear you enjoyed your car from Robert Brogden's Olathe Buick GMC. We also understand that the shuttle experience could have been better. If you'd like to discuss this further, please reach out to us directly. We appreciate your review and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2025

Bought my new GMC 2500 and had a excellent experience with the crew will buy again More

by dmasilionis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our team at Robert Brogden's Olathe Buick GMC while purchasing your new GMC 2500. We truly appreciate your business and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2025

Great service the customer service representative was very nice and willing to help with all the services More

by doug.meili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your feedback, Doug! We appreciate you taking the time to share your experience with us at Robert Brogden's Olathe Buick GMC. We're glad that our customer service representative provided you with excellent service. We look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

Great experience! Would highly recommend them to a friend. Very professional and quick turn on my service. More

by piperlynnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Piper! We’re glad to know you had a great experience with us at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you and your friends in the future. Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

First service visit. Jimmy immediately greeted me and was friendly and helpful. I was in and out within an hour and was acknowledged and said hello to by at least a half More

by jelliott67opks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad that your first service visit at Robert Brogden's Olathe Buick GMC was such a positive experience. It's great to know that Jimmy and our team made you feel welcomed. We appreciate your recommendations to friends, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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