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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,983 Reviews
Call Service Center (913) 712-9342

1,983 Reviews of Robert Brogden Buick GMC - Service Center

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April 03, 2025

Always quick, friendly and reliable. Couldn’t ask for more professional service or more accommodating advisors and technicians. More

by mrmoore11546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tricia Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, friendly, and reliable service you received at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing the best experience possible, and it's great to hear that our advisors and technicians met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

Excellent service and concern for their customers and a desire to provide clear communication and expectations. More

by NICHOLSB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent service at Robert Brogden's Olathe Buick GMC. We pride ourselves on clear communication and ensuring customer satisfaction. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

Matt & mechanic were able to determine issue with my car and it is running awesome. More

by ALLISON.BIRNBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Robert Brogden Buick GMC responded

Thank you for your positive review, Allison! I'm thrilled to hear that Matt and our mechanic were able to resolve the issue with your car. It's great to know it's running awesome now! We appreciate you choosing Robert Brogden's Olathe Buick GMC and look forward to assisting you again in the future. Safe driving! Sincerely, The Robert Brogden Buick GMC Team

April 02, 2025

Lacey was very professional and they got the vehicle out when promised. It was very busy and the waiting room was full so this was appreciated. More

by TROYAVANT11
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Robert Brogden Buick GMC responded

Thank you, Troy, for your wonderful review! We're thrilled to hear about your positive experience at Robert Brogden's Olathe Buick GMC. It's great to know that our team provided you with professional service and timely delivery, even during a busy time. We appreciate your feedback and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

March 28, 2025

Cedric was great. attentive and very professional. .I have always had nothing but a VIP experience when having my truck serviced.! More

by HAKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this review! It's great to know that you had a VIP experience at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing attentive and professional service, and we're glad to hear that we met your expectations. We look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team

March 28, 2025

Lacey was organized, competent and clearly explained the services she offered and why they were necessary. More

by hallja13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 28, 2025

Lacey was organized, competent and clearly explained the services she offered and why they were necessary. More

by hallja13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Robert Brogden Buick GMC responded

Thank you for your positive review! We're glad to know that Lacey provided you with organized and clear service at Robert Brogden's Olathe Buick GMC. Our team strives to offer the best experience possible, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 26, 2025

Todd was great! He explained everything and was super friendly. The environment was comfortable and relaxing. More

by mckjr87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tricia Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Todd provided you with great service and that you found the environment at Robert Brogden's Olathe Buick GMC comfortable and relaxing. We appreciate your support and look forward to welcoming you back soon! Sincerely, The Robert Brogden Buick GMC Team

March 25, 2025

The service was great. It went much quicker than I expected. Matt, the service advisor was great to work with. More

by jhammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Robert Brogden's Olathe Buick GMC was quick and efficient. It’s fantastic to know that Matt provided excellent support. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 25, 2025

Lacey is an informed service consultant and very knowledgeable. I had a great experience working with her. More

by michelernauta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Robert Brogden Buick GMC responded

It is wonderful to hear that Lacey was able to provide you with a great experience! We really appreciate this feedback and we will share it with her. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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