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Robert Brogden Buick GMC

Olathe, KS

4.6
5,166 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,166 reviews

October 04, 2024

Pretty good. Drag everything out too long. Too much back and forth between salesman and his boss. More

by Novak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We understand there may have been some delays during the process, which can be frustrating. We appreciate your insights and will work on improving our communication to make the experience smoother. If you have any further concerns or need assistance, please feel free to reach out to us directly. We value your input! Sincerely, The Robert Brogden Buick GMC Team

October 04, 2024

This is my most favorite dealership in all my years! The people are awesome, the store is always clean and I'm never there more than an hour! More

by MMORRISON239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your fantastic review! We're thrilled to hear that Robert Brogden Buick GMC is your favorite dealership. Our team takes pride in providing a clean environment and efficient service. We're grateful for your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

October 03, 2024

Wonderful experience and great service! Ask for Jimmy Carpenter, he was so easy to deal with and made the process fantastic! More

by slkc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're delighted to hear that you had a wonderful experience at Robert Brogden Buick GMC. It's great to know that Jimmy provided you with fantastic service. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Robert Brogden Buick GMC Team

October 01, 2024

Verry friendly atmosphere Roger and Sebastian was excellent to work with, saw what we wanted and worked with us so we were all happy No hassles A+ in my book. More

by shawnblacketer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger ☆☆☆☆☆ five stars sales
Oct 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review, Shawn! We're thrilled to hear that you had a great experience with Roger and Sebastian at Robert Brogden Buick GMC. Providing a friendly and hassle-free atmosphere is our priority, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

October 01, 2024

Easy to negotiate with, a lot of options. Everyone was very respectful and knowledgeable with the vehicles. More

by khalidabdul2377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Robert Brogden Buick GMC responded

Thank you for your review! We appreciate your feedback about your experience at Robert Brogden Buick GMC. It’s great to hear you found the negotiation process easy and that our team was respectful and knowledgeable. If you have any further questions or need assistance in the future, feel free to reach out. We hope to see you again! Sincerely, The Robert Brogden Buick GMC Team

October 01, 2024

They were very helpful and took care of my truck quickly. Excellent customer service from Scott. More

by CCOLLINS306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback about the excellent customer service you received from Scott at Robert Brogden Buick GMC. We're glad to hear we could assist you quickly with your truck. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 01, 2024

Jimmy the closer was great to work with. I will buy again from him for sure! More

by burnettscott2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback! I'm glad to hear that you had a great experience working with Jimmy at Robert Brogden Buick GMC. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 30, 2024

My review is for Jimmy Carpenter specifically! Let me just say, I am always wary with buying a new car / working with a dealership. I feel like they always try to upsell you and make the most mone More

by alexandracerrone
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Jimmy at Robert Brogden Buick GMC. It's great to know that he was able to help you find your dream car while prioritizing your best interests. We appreciate your trust and your recommendation to others. We look forward to seeing you again in the future for any of your automotive needs! Sincerely, The Robert Brogden Buick GMC Team

September 30, 2024

Amazing salesperson. Jimmy has great customer service and treated me like he cared! Would recommend definitely More

by antshe05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Jimmy at Robert Brogden Buick GMC. Our team is dedicated to providing excellent customer service, and it’s fantastic to know that Jimmy made you feel valued. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 29, 2024

Everything went fine. I would hope that the repairs would have started on the day that I took the vehicle in, instead of a week later. Although Sage worked to help out e More

by TROYAVANT11
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage
Oct 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We’re glad to hear everything went fine and that Sage was able to assist you. We understand your concerns regarding the timing of the repairs, and we appreciate your patience throughout the process. Your input is valuable as we continually strive to improve our services at Robert Brogden Buick GMC. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

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