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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

January 20, 2024

I love my Nissan and will never go anywhere else for service. I trust this Service Center implicitly and would recommend it to anyone who drives a Nissan. More

by DWARD5660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Jan 28, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 20, 2024

Jamie is professional, knowledgeable and friendly. He makes getting my car serviced easy and don’t such a chore. More

by LINDA.VERNON93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Jan 28, 2024 -

Riverside Nissan Rome responded

LINDA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 19, 2024

Who is Ronnie Blake? I don’t know that I worked with him during my recent visit. More

by WAYNEJNACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Report | Print
Jan 24, 2024 -

Riverside Nissan Rome responded

WAYNE, thank you for sharing your experience with us. We appreciate your feedback!

January 19, 2024

This is my place to come for car care😁 the are really great and through More

by AYR2603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Ephran Price, Dondra Edwards, Lauren King
Report | Print
Jan 24, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 19, 2024

Great service and clear explanation for everything. Everyone was friendly. I will definitely visit again. More

by Sol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Jan 24, 2024 -

Riverside Nissan Rome responded

Sol, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 19, 2024

Thank you for always taking care of us and our daughter. We are very pleased with our Nissan dealer. More

by WACKER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter, Matt Duvall, Dalton Lloyd, Dondra Edwards, Jeff Gamble, Frances Hornbuckle, Lauren King, Cassie Hardin, Tori Arrington
Report | Print
Jan 24, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

January 18, 2024

Matt Duvall is the very best service manager. He is professional, kind, and an excellent communicator. More

by SAGREEN445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Lauren King
Report | Print
Jan 19, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 16, 2024

I realize it was late at night when we made the deal, but we were called back to sign a paper because they had calculated extended warranty and gap insurance. We had already declined because we are going wi More

by ANJA_FERGUSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb and John, Jaime Chachua, Brad McDevitt, Frances Hornbuckle, Tori Arrington
Report | Print
Jan 17, 2024 -

Riverside Nissan Rome responded

ANJA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

January 15, 2024

Friendly and professional, greeted at the door by both the salesman then the sales manager. Great experience from start to finish! More

by RK.HERRING1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey (salesman) Andrew sales manager
Report | Print
Jan 16, 2024 -

Riverside Nissan Rome responded

RK, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

January 14, 2024

The staff here is Friendly and Professional! Service Manager Jamie Carter treated me like Family right away. Giving me All my options for repairs and working diligently to find the Best Buy o More

by NANSTANLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter, Jeff Gamble
Report | Print
Jan 16, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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