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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

January 14, 2024

I purchased my vehicle at a dealer in Lithia Springs. I was not aware that the service warranty was at that dealer only. Unfortunately, was made aware of this after Shottenkirk performed the oil change. More

by SHLSTONE
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Jan 16, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

January 14, 2024

Matt made me feel very welcome and at ease with the dealership.He was also very professional.and friendly More

by DHCOTTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Marty Sweatman, Lauren King
Report | Print
Jan 16, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

January 13, 2024

I called with a problem and Jamie got me a appointment for the next am . Matthew acted concerned and checked my problem . Jamie always helps me when I call . More

by COWNBEY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall
Report | Print
Jan 16, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 12, 2024

Excellent service. I highly recommend Nissan Rome. The service is excellent and the prices are fair. More

by DSTUART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Ronnie Blake, Dondra Edwards, Lauren King, Kristopher Nowakowski
Report | Print
Jan 14, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 12, 2024

Each of the team members that we worked with were pleasant to work with. We met several different departments within a short time of being there. We were able to make a fair deal for both of us and More

by DOLRMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names and honestly don’t remember all of thrm, Brad McDevitt
Report | Print
Jan 15, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

January 11, 2024

Very fast and friendly service. I was in and out in no time. I highly recommend them More

by KERIMADDOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Dondra Edwards, Lauren King
Report | Print
Jan 14, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 10, 2024

Wasn’t really planning on writing a review here but the salesman was awesome! Would work with him again. More

by JSAL042991
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Marty Sweatman
Report | Print
Jan 11, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

January 10, 2024

Marty is always my go to guy when purchasing a vehicle. Just bought my third vehicle from him and will always go to him first. Just outstanding. More

by STANSTEWART
Recommend Dealer
Yes
Employees Worked With
Marty Sweatman
Report | Print
Jan 11, 2024 -

Riverside Nissan Rome responded

STAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

January 09, 2024

Had an oil change, not much to say about that. they got the job done in good time, More

by JACKPARKER195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Dondra Edwards, Lauren King
Report | Print
Jan 10, 2024 -

Riverside Nissan Rome responded

JACK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 08, 2024

Very nice people. Great customer service were willing to work with my budget. Would recommend to other people. More

by MAC1MCMAHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt
Report | Print
Jan 08, 2024 -

Riverside Nissan Rome responded

MAC, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

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