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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

January 28, 2024

Very friendly and knowledgeable staff! I went in on a Saturday and they were really busy, but they still took the time to discuss all my options and what was the best fit for me. More

by JCARTER28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Carter, Matt Duvall, Brad McDevitt, Marty Sweatman, Jeff Gamble
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 28, 2024

Excellent service YET enroute home my car died again … was jumped off to continue the journey home and died again. Jumping off did not work again. Sunrise Towing was called to get my car home. Obviously, More

by DEBORAHGILREATH321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

DEBORAH, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

January 27, 2024

Never have met Ronnie Blake but Matt was very helpful and service was really great. More

by BIGHOYT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 27, 2024

Repairs are timely, the staff are polite, and they have a wonderful oil change guy. More

by TLM26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Dondra Edwards, Lauren King
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 26, 2024

Service was quick and in time frame we were told, efficient and professional , friendly staff . More

by DOUG@WBHITE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Jan 28, 2024 -

Riverside Nissan Rome responded

DOUG, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 26, 2024

The service was great. We were in and out very quickly. The staff was very friendly. More

by TERESA.BURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Dalton Lloyd, Dondra Edwards, Lauren King
Report | Print
Jan 28, 2024 -

Riverside Nissan Rome responded

TERESA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 25, 2024

Excellent professional informative service. I have been a Shottenkirk Nissan Rome customer for a long time. Matthew Duvall and his mechanics are superb !! More

by NIKOLAOU.CHRISTOS1ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
January 22, 2024

Great experience! ! Brad explained the features and apps for our new Nissan Aryia EV. Our sales staff, Alison was so sweet and patient! We will definitely be repeat cus More

by MICHELLEALLUMS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alison Grillet, Brad McDevitt
Report | Print
Jan 23, 2024 -

Riverside Nissan Rome responded

MICHELLE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

January 21, 2024

I think they are some of the best people to deal with. Brad and his team are very good. And Jaime and is team in the service department are very good to. More

by WAYTIN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Jan 28, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 21, 2024

Everyone did a great job! Very nice and great communication! Everyone I walked by greeted me. Brad McDevitt was constantly checking on me and even gave me a Nissan toboggan…. More

by eagle19600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Jamie Carter, Matt Duvall, Dalton Lloyd, Brad McDevitt, Dondra Edwards
Report | Print
Jan 25, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

Jan 25, 2024 -

eagle19600 responded

You’re welcome and thank you!

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