Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

Directions

By Type

419 Reviews of Riverside Nissan Rome

February 04, 2024

I appreciate doing business with people that don't try to hard sell you. If I get pressured I walk off. Adison and the finance agent were nice and professional. No pressure and we're forthcoming answering qu More

by MMARTIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales rep Adison, Brad McDevitt, Ephran Price, Marty Sweatman, Seth Davis, John Rutledge
Report | Print
Feb 05, 2024 -

Riverside Nissan Rome responded

MMARTIE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

February 04, 2024

muy buen seevicio todo rapido y buena informacion de lo que teniq tu auto movil More

by FAPADILLA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
February 03, 2024

Arrived on time for my appointment and was greeted quickly.. was getting my oil and tires rotated and it took about an hour to do. They also helped me with a window not going up. Very help techni More

by SGD1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Report | Print
Feb 05, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 01, 2024

One complaint is while my car was in for service someone drove it and put over 100 miles on it! How was it treated? I have a ding in door on driver side that wasn't there before. More

by JACKJACKCLONTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Chachua, Matt Duvall, Ronnie Blake, Kristopher Nowakowski, Nancy Miranda
Report | Print
Feb 23, 2024 -

Riverside Nissan Rome responded

JACK, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

January 30, 2024

Excellent service experience. The communication was great and the service work was completed in a timely manner. More

by DOUG.CHASTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

DOUG, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 30, 2024

Great customer Service , Very helpful and friendly staff, The communication was great and the service work was completed in a timely manner. More

by BATTLEAUTOBROKERSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Jan 31, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 28, 2024

Really loved Brad! ! JR was so helpful through all the stages of getting my kicks. Everyone was fantastic and helpful! More

by TANCY_C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Frances Hornbuckle
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

TANCY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

January 28, 2024

They didn’t waste our time. Gave us the best deal right upfront. Everyone was kind and helpful! More

by MELANIESILVERS
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

MELANIE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

January 28, 2024

Very helpful and friendly my wait time wasn't long the waiting room was very clean More

by SHARONDW62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

SHARON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

January 28, 2024

Friendly people and great service thanks. Great job welcoming people into your business,makes you want to come back. More

by DWIGHTFANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter, Matt Duvall, Frances Hornbuckle, Kristopher Nowakowski, Tori Arrington
Report | Print
Jan 30, 2024 -

Riverside Nissan Rome responded

DWIGHT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

1
...
20
21
22
...
42