Rick McGill's Airport Toyota
Alcoa, TN
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1,114 Reviews of Rick McGill's Airport Toyota
Great sales experience Excellent experience leasing a new Corolla. Worked with Michael and Pete. Very transparent about pricing. Great experience with finance manager as we Excellent experience leasing a new Corolla. Worked with Michael and Pete. Very transparent about pricing. Great experience with finance manager as well. Overall an excellent experience More
Nice folks in service area I brought my Sequoia in for the first service appointment. The service attendant made three trips to the waiting room to explain the time that was in I brought my Sequoia in for the first service appointment. The service attendant made three trips to the waiting room to explain the time that was involved, why, and what the mechanics were doing. He helped me understand new features and characteristics of my Sequoia and hand delivered my keys as he escorted me to my car at the closest location. I have owned Audi, Porsche, and other high end vehicles and have never received that kind of treatment. Quality service is rare and keeps folks like me coming back to make a purchase. More
Robyn Hicks is the best! I followed Robyn from another Toyota dealership, she always takes care of my Camry! The staff is always friendly and helpful, never tries to sale unn I followed Robyn from another Toyota dealership, she always takes care of my Camry! The staff is always friendly and helpful, never tries to sale unnecessary services. More
Efficient and quick. They told me to expect one hour, but it only took 30 minutes. I do wish there was a waiting room with no TV blaring. They told me to expect one hour, but it only took 30 minutes. I do wish there was a waiting room with no TV blaring. More
Excellent dealership/Excellent car Buying a car can be a taxing experience, but not here. I knew which car I wanted, and they helped me get it.. Rick, our sales person, couldn't have Buying a car can be a taxing experience, but not here. I knew which car I wanted, and they helped me get it.. Rick, our sales person, couldn't have been been more helpful. And I now am enjoying my new Prius. More
Primpt Professional Service Robbyn was my service advisor. She met me promptly, explained what my 70,000 mile service would cover and that it would take about 90 minutes. After a Robbyn was my service advisor. She met me promptly, explained what my 70,000 mile service would cover and that it would take about 90 minutes. After a comfortable wait in the service lounge where I read and enjoyed a granola bar, she came to tell me they were finished (in 90m minutes) and explained the findings of their inspections. We bought our Avalon from Rick McGill's and always take it there for service. (Maybe that's why it is so trouble free!) More
service dept takes great care of people The service manager Michael Garret at the Rick McGill Toyota service department took great care of me and my car. He was honest and fair with the wo The service manager Michael Garret at the Rick McGill Toyota service department took great care of me and my car. He was honest and fair with the work required and his team did an excellent job. He was kind and respectful and seem to genuinely want to do the best for me. Awesome service! I highly recommend Rick McGill Toyota service. More
Vehicle Purchase Steve Marsh is an informed and helpful salesman. He answered all my questions and was patient with me during my indecisiveness. He showed me around th Steve Marsh is an informed and helpful salesman. He answered all my questions and was patient with me during my indecisiveness. He showed me around the dealership, informing me where to go when it's time for my first service. More
Great Staff Robbyn Hicks is wonderful. Even though there was a delay in the service, the staff was professional and tried to expedite where possible. A good exp Robbyn Hicks is wonderful. Even though there was a delay in the service, the staff was professional and tried to expedite where possible. A good experience. More
Fantastic people to work with. Everyone was very friendly and helpful. Doug was very knowledgable with the Toyota product and was not pushy. I appreciated the time he spent with m Everyone was very friendly and helpful. Doug was very knowledgable with the Toyota product and was not pushy. I appreciated the time he spent with me choosing the right truck. I would highly recommend Doug and Rick McGills Toyota. More