Back

Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,103 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

Directions

Is this your dealership?

By Type

1,103 Reviews of Rick McGill's Airport Toyota

August 25, 2017

Nice folks in service area I brought my Sequoia in for the first service appointment. The service attendant made three trips to the waiting room to explain the time that was in More

by SmokiesPhotog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service Manager? I will find out.
August 24, 2017

Robyn Hicks is the best! I followed Robyn from another Toyota dealership, she always takes care of my Camry! The staff is always friendly and helpful, never tries to sale unn More

by kimmyhouk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Hicks
August 23, 2017

Efficient and quick. They told me to expect one hour, but it only took 30 minutes. I do wish there was a waiting room with no TV blaring. More

by dont want to
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
August 20, 2017

Excellent dealership/Excellent car Buying a car can be a taxing experience, but not here. I knew which car I wanted, and they helped me get it.. Rick, our sales person, couldn't have More

by Lois Starck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gutierrez, Tim (in finance)
August 16, 2017

Primpt Professional Service Robbyn was my service advisor. She met me promptly, explained what my 70,000 mile service would cover and that it would take about 90 minutes. After a More

by VirginiaGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks and a very nice cashier
August 12, 2017

service dept takes great care of people The service manager Michael Garret at the Rick McGill Toyota service department took great care of me and my car. He was honest and fair with the wo More

by Jim D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garret
August 11, 2017

Vehicle Purchase Steve Marsh is an informed and helpful salesman. He answered all my questions and was patient with me during my indecisiveness. He showed me around th More

by ToyotaCustomerforLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marsh
August 11, 2017

Great Staff Robbyn Hicks is wonderful. Even though there was a delay in the service, the staff was professional and tried to expedite where possible. A good exp More

by CamryHybrid10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
August 11, 2017

Fantastic people to work with. Everyone was very friendly and helpful. Doug was very knowledgable with the Toyota product and was not pushy. I appreciated the time he spent with m More

by David Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
August 10, 2017

Amazing experience Robin took great care of me. Aw soon as I pulled into the service center, my car died. Found out battery needed replacing. They changed my oil and the More

by Magari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
...
96
...