Rick McGill's Airport Toyota
Alcoa, TN
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1,103 Reviews of Rick McGill's Airport Toyota
Hassle Free and Satisfied Excellent experience with this dealership and our Salesperson, Doug Hicks! Customer Service was superb and I definitely recommend them! Most of the Excellent experience with this dealership and our Salesperson, Doug Hicks! Customer Service was superb and I definitely recommend them! Most of the paperwork (credit app, etc.) was done online so the time in the dealership was reduced to a minimum. Car was clean and ready for the test drive when we arrived. Fast, efficient and friendly! More
Great as always. The staff was friendly and the service was quick. I have always received great services from the Rick McGill folks. I appreciate their courtesy and The staff was friendly and the service was quick. I have always received great services from the Rick McGill folks. I appreciate their courtesy and attention to the customer. More
New lease The dealership went out of its way to find a car that had everything that I wanted in my new lease. Thank you for this dedication. The dealership went out of its way to find a car that had everything that I wanted in my new lease. Thank you for this dedication. More
Very pleased Shannon in the service area was so helpful. He went out of his way to help us on the phone and after we got there! Shannon in the service area was so helpful. He went out of his way to help us on the phone and after we got there! More
great! robin was very professional. the tech had me ride with him, so he would know what I was talking about on my truck. thank you both for taking care of m robin was very professional. the tech had me ride with him, so he would know what I was talking about on my truck. thank you both for taking care of me truck rides great! More
Good seevice Even though I had a long wait I was prepared because Robbyn had given me a heads up on that. They were very kind to check and see if I needed anythin Even though I had a long wait I was prepared because Robbyn had given me a heads up on that. They were very kind to check and see if I needed anything. Wouldn’t take my car anywhere else for service unless that was where Robbyn was......I’d follow her More
Professional Excellent service with friendly staff. Did a great job. Making an appointment was fast without any issues. Will be returning and sending others to Excellent service with friendly staff. Did a great job. Making an appointment was fast without any issues. Will be returning and sending others to you. Thank you! More
Gas cap I had incorrectly put my gas cap on which caused a couple dash lights to come up including the check engine light. The service staff were great and I I had incorrectly put my gas cap on which caused a couple dash lights to come up including the check engine light. The service staff were great and I was out of the dealership within an hour. Thank you!!! More
Great service and friendly staff Friendly staff was very friendly and efficient in quickly helping me find the best deal for what needed to be done. Service was great except my mpg ca Friendly staff was very friendly and efficient in quickly helping me find the best deal for what needed to be done. Service was great except my mpg calculator was inadvertently turned off. Guess I can do without that until I bring it back for next service. My car is working great. I will continue to be a loyal customer. More
Avalon 30K-mile Service For such an otherwise efficiently-run operation, there is one customer-frustrating omission: Why can’t the dealership management provide the Serv For such an otherwise efficiently-run operation, there is one customer-frustrating omission: Why can’t the dealership management provide the Service Department with their own direct phone line, instead of having to ask, then wait to be transferred to Service? More