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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,103 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,103 Reviews of Rick McGill's Airport Toyota

November 16, 2018

Service Department Shannon very helpful and professional. Kept me informed of what was going on with my vehicle. Even called technician up to talk with me about my servi More

by Lewis -151618-
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
November 11, 2018

Awesome experience but The chairs in the waiting room are terrible uncomfortable springs sticking out of them, other than that there is snacks. television, coffee and water More

by Tacostone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
November 09, 2018

Happy buying experience We had been considering for some time upgrading our Highlander and dropped by to check out the 4Runners. Steve Marsh made the buying experience go sm More

by Happy new owner of 4Runner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marsh
November 09, 2018

Service My service appointment was a pleasant experience. The staff was efficient and made sure that all my requests were completed. Definitely a great plac More

by Mwebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
November 09, 2018

Outstanding Customer Focus Courteous, Informative, Technically Skilled and Reliable like the Toyota Brand. I only let authorized Toyota technicians work on my Toyota vehicles. M More

by klstfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire Service Staff.
November 07, 2018

Great buying experience Haven't used service center yet but Steve Marsh was great! He made the buying experience a pleasure! Hadn't used Steve before but will return when I'm More

by Vickie and clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve marsh
November 02, 2018

Hands down the best truck buying experience i have ever had! From the moment me and my wife pulled into the lot the Audrey made the buying experience a breeze, she is very friendly and knowledgable. She walked u More

by Kalabberry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Parsons
October 31, 2018

Great service Robyn, Joanna, and the rest of the service team are fast, courteous, and went above and beyond to take care of me and my highlander! More

by kimmyhouk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn, joanna
October 31, 2018

I could not believe it !! I had a Dr appointment 2 hrs after I arrived at service department and asked Ricky if he could get me out in 1 1/2 hours. He got me out and on my way More

by Onehappyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Stoots
October 29, 2018

Very efficient Got me in at 8 and had my service done in 40 minutes and took care of the paper work in a timely manner and was very friendly More

by Debbie4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Banuelos
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