Rick McGill's Airport Toyota
Alcoa, TN
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1,103 Reviews of Rick McGill's Airport Toyota
Service Department Shannon very helpful and professional. Kept me informed of what was going on with my vehicle. Even called technician up to talk with me about my servi Shannon very helpful and professional. Kept me informed of what was going on with my vehicle. Even called technician up to talk with me about my service. More
Awesome experience but The chairs in the waiting room are terrible uncomfortable springs sticking out of them, other than that there is snacks. television, coffee and water The chairs in the waiting room are terrible uncomfortable springs sticking out of them, other than that there is snacks. television, coffee and water in the waiting area but the chairs are just BAD. Service was done correctly and in a timely manner. More
Happy buying experience We had been considering for some time upgrading our Highlander and dropped by to check out the 4Runners. Steve Marsh made the buying experience go sm We had been considering for some time upgrading our Highlander and dropped by to check out the 4Runners. Steve Marsh made the buying experience go smoothly and worked with us to find the 4Runner we wanted. We are very happy with our 2018 4Runner and with Steve's assistance was great. More
Service My service appointment was a pleasant experience. The staff was efficient and made sure that all my requests were completed. Definitely a great plac My service appointment was a pleasant experience. The staff was efficient and made sure that all my requests were completed. Definitely a great place for maintenance on my 4Runner!! More
Outstanding Customer Focus Courteous, Informative, Technically Skilled and Reliable like the Toyota Brand. I only let authorized Toyota technicians work on my Toyota vehicles. M Courteous, Informative, Technically Skilled and Reliable like the Toyota Brand. I only let authorized Toyota technicians work on my Toyota vehicles. My oldest Toyota went 17 years with only one minor repair and Rick McGills performed every preventative maintenance service during those years. I fully expect a similar experience with my Sienna. More
Great buying experience Haven't used service center yet but Steve Marsh was great! He made the buying experience a pleasure! Hadn't used Steve before but will return when I'm Haven't used service center yet but Steve Marsh was great! He made the buying experience a pleasure! Hadn't used Steve before but will return when I'm ready to trade! More
Hands down the best truck buying experience i have ever had! From the moment me and my wife pulled into the lot the Audrey made the buying experience a breeze, she is very friendly and knowledgable. She walked u From the moment me and my wife pulled into the lot the Audrey made the buying experience a breeze, she is very friendly and knowledgable. She walked us through the whole process and answered all our questions on the new tacoma that we purchased. I would highly reccomend anyone who is looking to purchase a new or used vehicle to go and see Audrey Parsons and the whole team at rick mcgills a visit. More
Great service Robyn, Joanna, and the rest of the service team are fast, courteous, and went above and beyond to take care of me and my highlander! Robyn, Joanna, and the rest of the service team are fast, courteous, and went above and beyond to take care of me and my highlander! More
I could not believe it !! I had a Dr appointment 2 hrs after I arrived at service department and asked Ricky if he could get me out in 1 1/2 hours. He got me out and on my way I had a Dr appointment 2 hrs after I arrived at service department and asked Ricky if he could get me out in 1 1/2 hours. He got me out and on my way to doctor in 45minutes. This was for 5,000 mile service. I still can’t believe a service manager would go to such lengths to help a customer. It speaks volumes for what a wonderful dealer Rick McGills is. My sincere thanks James White. More
Very efficient Got me in at 8 and had my service done in 40 minutes and took care of the paper work in a timely manner and was very friendly Got me in at 8 and had my service done in 40 minutes and took care of the paper work in a timely manner and was very friendly More