Rick McGill's Airport Toyota
Alcoa, TN
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1,103 Reviews of Rick McGill's Airport Toyota
Excellent Doug Hicks was very HELPFUL and COURTEOUS as he helped us select a white Tacoma that would suit our needs and be attractive, along with being COMFORTA Doug Hicks was very HELPFUL and COURTEOUS as he helped us select a white Tacoma that would suit our needs and be attractive, along with being COMFORTABLE . More
The Definition of customer service Robin, of your service department, showed me the utmost in customer support and service. I was visiting on vacation and had a tire blowout due to a ro Robin, of your service department, showed me the utmost in customer support and service. I was visiting on vacation and had a tire blowout due to a road hazard. When I called to ask for help in getting a replacement asap, she replied that I should come on in and rhey would do whatever they needed to do to get me back in service. That is exactly what this fine service staff did. She found a replacement tire, had it and my remaining tires rotated for better wear and had us on our way. I greatly appreciate this fine attitude and work for a walk-in customer. I love my Sienna and I really appreciate the service I receive from Toyota employees. More
New purchase Had a few questions about financing. It was explained very well. The whole process was smooth and efficient The staff was attentive to my needs Had a few questions about financing. It was explained very well. The whole process was smooth and efficient The staff was attentive to my needs and able to buy and leave with the new vehicle same day More
Sales person was excellent, Finance Manager was excellent Sales person was excellent, also the Finance Mgr. was excellent. Will buy from McGills again. Audrey was professional and friendly. Will definitel Sales person was excellent, also the Finance Mgr. was excellent. Will buy from McGills again. Audrey was professional and friendly. Will definitely buy from her again. More
Camry service great The advisers and techs are extremely capable and courteous, the work they do is excellent. Shannon and Robin continue to provide such considerate and The advisers and techs are extremely capable and courteous, the work they do is excellent. Shannon and Robin continue to provide such considerate and helpful advice, support, everything a person might need to feel they are cared for and tested well, that I cannot imagine taking my vehicles elsewhere for service. They are truly an asset to your business. More
Amazing Service & Staff I love Rick McGill's!! I will continue to return for service and sales. Shannon in Service is awesome and great service. Chris Dykes in Sales is a gre I love Rick McGill's!! I will continue to return for service and sales. Shannon in Service is awesome and great service. Chris Dykes in Sales is a great support person as well. More
Excellent and Profressional Staff My wife and I stopped by just to Inquire about Pricing and Interior Cargo Space on Sequoias and Siennas. After spending time with Audrey Parsons, sh My wife and I stopped by just to Inquire about Pricing and Interior Cargo Space on Sequoias and Siennas. After spending time with Audrey Parsons, she made us Feel Informed, At Ease and Welcomed to the dealership. I would and will recommend this Associate to Friends and Family. We will be back because of her. As many people already know, there are Toyota dealerships elsewhere but People buy from People, its not always about price. Please give this young lady some "Kudos". More
6 month service Robin Hicks was so friendly and helpful. She even had them wash my car before they checked it. My husband recently passed away and I hadn't gotten the Robin Hicks was so friendly and helpful. She even had them wash my car before they checked it. My husband recently passed away and I hadn't gotten the full 5000 miles yet but everything was checked out well. More
Excellent service and friendly service personnel Was on vacation when problem occurred and took vehicle to closest dealership. Worked with Robin in service department and was provided a loaner car to Was on vacation when problem occurred and took vehicle to closest dealership. Worked with Robin in service department and was provided a loaner car to continue my vacation while they ordered the part and performed the necessary repairs. This service department was outstanding and wish I could take them back to Georgia with me. More
Service That is Reliable and Professional I have two (2) Toyota vehicles that I purchased and have served at Rick McGill Toyota. Each and every time I am there for service, the staff is atten I have two (2) Toyota vehicles that I purchased and have served at Rick McGill Toyota. Each and every time I am there for service, the staff is attentive, the work is reliable and professionalism of everyone is noted in all departments. More