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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,144 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,144 Reviews of Rick McGill's Airport Toyota

November 06, 2019

Appreciate Shannon my service guy looking out for me and my 4Runner! Very helpful and always makes good reccomendations as to what service he’d do for his own car. More

by Pat Hughes
Recommend Dealer
Yes
Employees Worked With
Shannon
November 05, 2019

Thank you to Steve Lay for his excellent expertise, advice, and amazing care. My Highlander is running beautifully now, no unnatural vibration. Awesome service advisor! More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Steve Lay
October 31, 2019

Fantastic Experience Fantastic experience with Jerry Harlan and Rick McGill's Airport Toyota. They made buying a new car an enjoyable experience. Jerry was respectful, go More

by Avalon 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Harlan
October 30, 2019

Regular maintenance performed and minor warranty issue resolved all in one day. Great service from Rick McGill Toyota. Will continue to do business with Robbin in service !! More

by DJB2010
Recommend Dealer
Yes
Employees Worked With
Robbin
October 30, 2019

New Tires Good price and good job replacing the tires (Michelin Defenders) on my 2003 Camry LE. Would have also had alignment done but just a bit too expensive More

by PhilM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky, Shannon
October 29, 2019

10,000 mile check-up I wanted to thank the service department for working me in at the last minute. I thought I had successfully made an appt and, low & behold, it didn't More

by Sissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service folks
October 27, 2019

Good service. In and out, quick. Person at service desk very nice and polite. Service explained and quick. Small problem (forgot to reset button) Resolved quickly, Steve Lay stoppe More

by car
Recommend Dealer
Yes
Employees Worked With
Not sure at dealership. Steve Lay for quick stop by my home.
October 25, 2019

Quick and friendly service. The oil change of both cars was quick and painless. Prices are increasing, but fortunately I had a coupon. The service team is very responsive and fr More

by CamryHybrid10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
October 24, 2019

Buying 2019 Highlander Audrey was wonderful to work with in buying my 2019 Highlander. She was knowledgeable, friendly, and respectful of our time. I would definitely want More

by Toyota fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Parsons, Sales
October 24, 2019

All is well that ends well. Good service. Prices seem to be rising quickly. Thanks for free rotation on tires bought from you. My question is why does this not apply throughou More

by Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nice lady who. Received car and set up service—do not remember her name.
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