
Rick McGill's Airport Toyota
Alcoa, TN
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1,144 Reviews of Rick McGill's Airport Toyota
Appreciate Shannon my service guy looking out for me and my 4Runner! Very helpful and always makes good reccomendations as to what service he’d do for his own car. my 4Runner! Very helpful and always makes good reccomendations as to what service he’d do for his own car. More
Thank you to Steve Lay for his excellent expertise, advice, and amazing care. My Highlander is running beautifully now, no unnatural vibration. Awesome service advisor! advice, and amazing care. My Highlander is running beautifully now, no unnatural vibration. Awesome service advisor! More
Fantastic Experience Fantastic experience with Jerry Harlan and Rick McGill's Airport Toyota. They made buying a new car an enjoyable experience. Jerry was respectful, go Fantastic experience with Jerry Harlan and Rick McGill's Airport Toyota. They made buying a new car an enjoyable experience. Jerry was respectful, good follow-up and I received a great price on my Avalon. Initially went in to look at another vehicle, but this loaded out Avalon was on the showroom floor. They took it off the floor during my first visit. Financing was made a breeze with Ben. Great overall experience. More
Regular maintenance performed and minor warranty issue resolved all in one day. Great service from Rick McGill Toyota. Will continue to do business with Robbin in service !! resolved all in one day. Great service from Rick McGill Toyota. Will continue to do business with Robbin in service !! More
New Tires Good price and good job replacing the tires (Michelin Defenders) on my 2003 Camry LE. Would have also had alignment done but just a bit too expensive Good price and good job replacing the tires (Michelin Defenders) on my 2003 Camry LE. Would have also had alignment done but just a bit too expensive . More
10,000 mile check-up I wanted to thank the service department for working me in at the last minute. I thought I had successfully made an appt and, low & behold, it didn't I wanted to thank the service department for working me in at the last minute. I thought I had successfully made an appt and, low & behold, it didn't get set on the calendar. BUT, the service folks came through so all is well! The only suggestion I have is the waiting area for guests -- it's awful!! I used to have a Nissan just a few steps away from your dealership and it is set up very nice with vending machines, lots of room to spread out, up-to-date reading materials, lighting, etc. Why can't Rick McGill's do the same? I had to stop at a Toyota dealership in Hilton Head when my tire light came on.. Their waiting area was open and very nice.. Again, RM Toyota has had the same set-up for years -- very drab, depressing and too crowded/close (you cannot even read your emails/text without the one seated beside you reading it as well). It's time for an upgrade in the waiting area! More
Good service. In and out, quick. Person at service desk very nice and polite. Service explained and quick. Small problem (forgot to reset button) Resolved quickly, Steve Lay stoppe Person at service desk very nice and polite. Service explained and quick. Small problem (forgot to reset button) Resolved quickly, Steve Lay stopped at my house and reset. Thank you Steve. More
Quick and friendly service. The oil change of both cars was quick and painless. Prices are increasing, but fortunately I had a coupon. The service team is very responsive and fr The oil change of both cars was quick and painless. Prices are increasing, but fortunately I had a coupon. The service team is very responsive and friendly. Robbyn Hicks is top notch. More
Buying 2019 Highlander Audrey was wonderful to work with in buying my 2019 Highlander. She was knowledgeable, friendly, and respectful of our time. I would definitely want Audrey was wonderful to work with in buying my 2019 Highlander. She was knowledgeable, friendly, and respectful of our time. I would definitely want to work with her again. More
All is well that ends well. Good service. Prices seem to be rising quickly. Thanks for free rotation on tires bought from you. My question is why does this not apply throughou Good service. Prices seem to be rising quickly. Thanks for free rotation on tires bought from you. My question is why does this not apply throughout the life of the tires which come on a car bought from you? More