Rick McGill's Airport Toyota

No Surprises My visit was uneventful, humdrum, boring--which is why I rated it 5-star. That's exactly what a car check-up should be. I had called ahead to say I'd My visit was uneventful, humdrum, boring--which is why I rated it 5-star. That's exactly what a car check-up should be. I had called ahead to say I'd been held up in a meeting and would be about 15 minutes late; as it turned out, I was 8 minutes late. Nobody seemed to mind. I was greeted promptly and courteously and shown to the waiting room, where I snagged a free bottle of water, a bag of Cheetos, and even a sack of peanuts, the last of which I popped into my purse for later. The employee tending to me was polite and good-humored throughout my visit. To my continuing delight, he was even able to arrange a much-needed car wash. I was consulted about whether to buy new air filters (I did), and after a reasonable wait, I was taken to the cashier to check out. My only suggestion is that somewhere on the several pages of check-out material, there might have been a written indication of the approximate time of my next visit, but on the whole I was well taken care of. In other words, nothing happened that shouldn't have. Yay! Five Stars! More

Great Service to on They treat me like their on family. They have provided excellent care for my car.If there is any problem arriving from any service they have stepped u They treat me like their on family. They have provided excellent care for my car.If there is any problem arriving from any service they have stepped up and taken care of it. Especially Shannon Gilmore his expertise has never let me down and follow up is also to be commended. More

Incredible awesome!!! I went there to look at a preowned tundra but it wasn’t want I expected. I was ready to go somewhere else and for some reason I decided to give Steve I went there to look at a preowned tundra but it wasn’t want I expected. I was ready to go somewhere else and for some reason I decided to give Steve another chance to show me something that I really liked and could afford. I test drove several trucks and finally find the one I fell in love with. They stayed until 8:00 and they closed at 6:00. After I was finished signing all my paperwork, Steve took me out and spend 30 minutes showing me how to set things up and how everything worked. Thank you so much for my wonderful experience. Buying a vehicle has always been incredibly stressful so I really wasn’t looking forward to it. They made it a pleasure. Thanks also Steve for your knowledge and patience with me. I really enjoyed it. I’ll defiantly refer all my friends and family to Rick McGill’s to see Steve. More

Service campaign and routine maintenance From the moment I arrived they staff treated me very professional and timely. Robin at the service desk was polite and respectful of my time. From the moment I arrived they staff treated me very professional and timely. Robin at the service desk was polite and respectful of my time. More

QUICK AND EASY DROPPED MY CAR OFF AND I GOT IT BACK QUICK AND IN TIME FOR MY LUNCH TIME THEY WASHED IT AND I DIDN'T EVEN HAVE TO ASK THEM TOO. DROPPED MY CAR OFF AND I GOT IT BACK QUICK AND IN TIME FOR MY LUNCH TIME THEY WASHED IT AND I DIDN'T EVEN HAVE TO ASK THEM TOO. More

Great, Friendly Service The service was outstanding and Steve Marsh, our sales person, was outstanding! Everything was clear and the explanation of how to use all of the feat The service was outstanding and Steve Marsh, our sales person, was outstanding! Everything was clear and the explanation of how to use all of the features was outstanding More

Recall He has only Driven The truck one time .he isn’t sure if it is fixed or not but it Seems to be working just fine He has only Driven The truck one time .he isn’t sure if it is fixed or not but it Seems to be working just fine More

Oil change & car inspection As always the service to my Highlander for proper maintenance was done in a timely fashion. The staff was, as usual, friendly, courteous , and profess As always the service to my Highlander for proper maintenance was done in a timely fashion. The staff was, as usual, friendly, courteous , and professional. More

Great service Casey got us in quickly and work was performed professionally as expected. Rick Mcgillis has always done a great job on our Toyotas. Thank you Casey got us in quickly and work was performed professionally as expected. Rick Mcgillis has always done a great job on our Toyotas. Thank you More

good service bought a new highlander , felt good about the purchase . have not used service department , have used parts department with our old highlander & Tacom bought a new highlander , felt good about the purchase . have not used service department , have used parts department with our old highlander & Tacoma always had a good experience More