Rick McGill's Airport Toyota

The problem was my fault and they were very kind and patient I was pressing the brake and trying to accelerate at the same time and they were very kind and patient to explain my error without making me look like I was pressing the brake and trying to accelerate at the same time and they were very kind and patient to explain my error without making me look like a fool. More

Low pressure, comfortable conversation, painless purchase. I was very pleased with the buying experience. Sales person Dwight Hardin listened to what I wanted and did an outstanding job getting me into the car I was very pleased with the buying experience. Sales person Dwight Hardin listened to what I wanted and did an outstanding job getting me into the car I desired. Rick McGill’s Airport Toyota gave me a fair price for my trade-in. More

Always Nice Every time I bring my car to be services at Rick McGill's, I receive prompt and friendly service. I will take my little walk to the Waffle House, eat Every time I bring my car to be services at Rick McGill's, I receive prompt and friendly service. I will take my little walk to the Waffle House, eat a nice breakfast, come back, and usually get my car shortly thereafter. Thanks to the staff and keep up the service. More

Great, prompt Haney was very helpful vehicle was picked up, great service and returned in s timely manner. The service was covered under warranty so even better Haney was very helpful vehicle was picked up, great service and returned in s timely manner. The service was covered under warranty so even better More

Awesome people! in and out in 35 minutes. Called in schedule appointment. They got me in same day. That is service. Showed up in service lane very nice people. Keep it up. A++ Called in schedule appointment. They got me in same day. That is service. Showed up in service lane very nice people. Keep it up. A++ More

Prompt Service I moved to Sevier county about two years ago and chose Rick McGill for my toyota service because they offer military discounts and have reasonable ser I moved to Sevier county about two years ago and chose Rick McGill for my toyota service because they offer military discounts and have reasonable service charges. More

Great car buying experience (yes, really!) We walked on to the lot with a hefty dose of hesitation based on our prior experience buying a Toyota back in NY... it was awful. We walked into the We walked on to the lot with a hefty dose of hesitation based on our prior experience buying a Toyota back in NY... it was awful. We walked into the Rick McGill showroom and a salesperson walked by; must have seen our hard and stony faces and decided he was up for a challenge that night lol because he went and put down the coffee he had just gotten and came over to greet us. He introduced himself as Doug and asked what he could do for us. Well, the dams burst and we unloaded on him our prior experience and how we had a lease that we were just about done with and we didn’t really know what our plans were except that we wanted something smaller, reliable and more economical because we would eventually be handing it over to our daughter in a year or two and oh yeah, did we mention we had an atrocious experience with Toyota in NY and weren’t even sure why we were bothering with trying Toyota again. He didn’t even flinch at our rudeness! He simply said “I understand. I do things a little different, have a bit of a different approach. What would you like to look at first?”. We hesitantly followed him into a golf cart like a couple of scared puppies... and from there, I don’t think we stopped laughing all night! Doug made us feel SO comfortable with his keen ability to match our sense of humor. He never once tried to show us anything beyond what we told him we wanted. No pressure, but plenty of answers. We found a perfect little Corolla hatchback that would be perfect for my daughter when she starts driving in a year or two. Pretty sure he knew it would be perfect for us even before we did, haha, since he stopped the golf cart right in front of it. Not too fancy, not too expensive. The entire deal was pleasant—entertaining, even!—, from sales to finance (Tim). Have not yet had occasion to use their service department so I can’t comment on that yet. If you are in the market for a Toyota, I would definitely and highly recommend seeing Doug first. Thank you for everything, Doug! You soothed these two scared and scarred buyers and helped get us into just what we needed for now. We will be back! More

Excellent, friendly and professional service ! I worked with Shannon and he explained all my repairs in advance, no surprises. Professional and courteous service ! Highly recommend Rick McGill's fo I worked with Shannon and he explained all my repairs in advance, no surprises. Professional and courteous service ! Highly recommend Rick McGill's for your service needs ! More

FANTASTIC DOUG HICKS WAS VERY HELPFUL , EXPLAINED EVERTHING ABOUT THE VECHICAL AND ALL THE OPTIONS , EVERYONE AT THE DEALERSHIP WAS A PLEASURE TO DEAL WITH , W DOUG HICKS WAS VERY HELPFUL , EXPLAINED EVERTHING ABOUT THE VECHICAL AND ALL THE OPTIONS , EVERYONE AT THE DEALERSHIP WAS A PLEASURE TO DEAL WITH , WE WILL BE BACK. More

Great Everyone was helpful and professional work was done in a timely manner. The final inspection was interpreted in a way that I could understand. Clean a Everyone was helpful and professional work was done in a timely manner. The final inspection was interpreted in a way that I could understand. Clean area More