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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,144 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,144 Reviews of Rick McGill's Airport Toyota

July 08, 2020

A no pressure dealership I went in not having any idea what I wanted. Gavin Schauffler let me look at several cars and answered all my questions. He was very pleasant and n More

by Shorty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Schauffler and (I only knew him as) Mr. Tim
July 04, 2020

Routine oil change . Discovery of a few problems was very helpful in keeping my vehicle in tip top condition. My service advisor could not have been more helpful in explai More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mckinney
July 03, 2020

Excellent Service Bought a brand new 4Runner from Gavin and loved the whole experience. It was quick, easy, and all the staff was great! I couldn't ask for a better exp More

by prepisjess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Schaufler
July 02, 2020

WORKED MY CAR IN AND EXCELLENT COMMUNICATIONS Rick McGill's Airport Toyota has serviced my car since 2006. They keep my baby in tip top condition. Appreciate the communication regarding the servi More

by janet.b.ross2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
July 01, 2020

As always, your service department was great. I had a regular oil change and had a recall issue taken care of. I was able to get some work done while I was waiting on my car. I’ve never been disappointed More

by Barry
Recommend Dealer
Yes
Employees Worked With
Robin
June 28, 2020

Second Visit Even though the problem was not totally fixed the first round, this second time should have don't the trick. Robbyn was such a great help in solving t More

by Jim Louisville TN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn
June 26, 2020

Efficient, professional, friendly service with great communication and no attempts to sell additional services. We plan to continue to take our vehicle to this service department. More

by mbblevins13
Recommend Dealer
Yes
Employees Worked With
Can’t remember my service representative’s name but she was friendly and helpful. She facilitated my service appointment at 10:15 on Thursday, June 25.
June 19, 2020

20K Service Tami did a great job checking me in for my 20K service. She briefed me on what was to be done and notified me when it was ready. At the out brief sh More

by ScottV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tami Housely
June 19, 2020

Great People From my arrival until I departed, my service advisor, Robbyn Hicks, kept me informed of the status of my vehicle. I have never had a bad experience at More

by Jim Louisville TN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
June 19, 2020

Robbyn, in the service department, was a wonderful help with both of our cars: '01 Toyota Highlander & '09 Toyota Venza. She kept us informed and was very professional. She is such an asset to have as a se More

by robbiepage5
Recommend Dealer
Yes
Employees Worked With
Robbyn in service department
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