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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,144 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,144 Reviews of Rick McGill's Airport Toyota

July 19, 2020

Rick McGills are continuing to offer friendly and stellar service with the necessary adaptations to keep customers safe during these times. Shannon goes out of his way to take care of service customers. More

by khammont
Recommend Dealer
Yes
Employees Worked With
Shannon
July 17, 2020

Concern free for me. Liked the pick up and deliver. Experience friendly and professional. I know that the work was done well. I know I can depend on my dealer service. More

by fredmarie
Recommend Dealer
Yes
Employees Worked With
Do not know. Was told at time.
July 17, 2020

20,000 miles service Once again the service was excellent. It only took about 20 minutes for the service to be completed. Very friendly service rep. Very friendly and h More

by Fran 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I left without getting the name of the service member who assisted me.
July 16, 2020

Positive Experience will bring us back We arrived to look at a 2020 Toyota Highlander Platinum in person, as we had only shopped and built our preferred vehicle online. Once we were there, More

by Jim Swallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey, Kevin, Pete, finance guy (?)
July 16, 2020

First routine maintenance visit (5000 miles). I was in and out in no time! Asked them to check a possible defect on the truck’s back bumper. They identified the problem and referred me to a body shop fo More

by jamestedford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
July 15, 2020

I was treated very nice and I would recommend them for anyone looking for a different vehicle. I love my my car. Not my first toyota and have always had good luck with service department. More

by jbolander
Recommend Dealer
Yes
Employees Worked With
Gerald
July 15, 2020

Excellent Service person was able to answer all my questions. She was also able to get me in, get my oil changed and still have me on my way to pick up my frien More

by jhnelms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor Robbyn Hicks, Technician Wesley Swartz
July 15, 2020

Positive experience. Your service agents had a pleasant attitude and were helpful. Your service area was neat and clean. The person I dealt with was very professional. More

by c.curtisfreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
.Robin? Don’t recall other names
July 11, 2020

Great service! I purchased my Tacoma from Nick Creamer here, and just brought it in for the first servicing. Was able to get an appointment right away, met with frie More

by Vince DePersio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I can't remember his name.
July 10, 2020

Purchase of car Experience was good: Brad Chambers was very helpful and knowledgeable about the car It was late in the day and the finance person seemed tired but wa More

by jeano12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Chambers
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