Rick McGill's Airport Toyota

Service Had my oil changed and battery replaced in my key fob. No problems and it was done in a timely matter. My only issue was my drivers seat position was Had my oil changed and battery replaced in my key fob. No problems and it was done in a timely matter. My only issue was my drivers seat position was changed. I haven't had the time to set my seat position so it was a day of driving to get it back to where it was. Not a big deal, and certainly not worth a deduction in star ratings. More

AWESOME I DROPPED IT OFF AND IT WAS DONE IN NO TIME. VERY REASONABLY PRICED. I WILL TELL ALL MY FRIENDS TO USE THE SERVICE HERE. I DROPPED IT OFF AND IT WAS DONE IN NO TIME. VERY REASONABLY PRICED. I WILL TELL ALL MY FRIENDS TO USE THE SERVICE HERE. More

Doug Hicks is the BEST!! Doug has been a blessing to me. He is the best. He cuts through all of the crap and gets you in the car of your dreams as quickly as if you paid for i Doug has been a blessing to me. He is the best. He cuts through all of the crap and gets you in the car of your dreams as quickly as if you paid for it outright in cash. I would HIGHLY recommend him. My family will only be purchasing from him. More

Super dealership This dealer is a pleasure to deal with. Everyone is professional, and skilled. Very much the best dealer in Knoxville or anywhere else. I highly an This dealer is a pleasure to deal with. Everyone is professional, and skilled. Very much the best dealer in Knoxville or anywhere else. I highly and unreservedly recommend them. More

Great service in a pinch I had car trouble with my Toyota Sienna while vacationing in Gatlinburg, an hour away. I had the van towed to Rick McGill's Airport Toyota and all my I had car trouble with my Toyota Sienna while vacationing in Gatlinburg, an hour away. I had the van towed to Rick McGill's Airport Toyota and all my dealings with them were over the phone until I picked up the van. Service was courteous and prompt. I felt like a home town customer and not a visitor. Special shout out to Shannon was awesome. Thanks! More

Customer Service Check in and out was done by a very efficient and pleasant young man making everything go smoothly and making sure I was well satisfied with the servi Check in and out was done by a very efficient and pleasant young man making everything go smoothly and making sure I was well satisfied with the service. More

Efficient and Curteous Quick check in and service needs assessed by Robyyn. Had a free car wash coupon so this was included in my service.. Thanks to Robyyn for her profes Quick check in and service needs assessed by Robyyn. Had a free car wash coupon so this was included in my service.. Thanks to Robyyn for her professionalism. More

New Tacoma Purchase Purchased a new 2020 Tacoma. Wes assisted and provided answers to all of my questions about the 2020 Tacoma features and packages. No high pressure Purchased a new 2020 Tacoma. Wes assisted and provided answers to all of my questions about the 2020 Tacoma features and packages. No high pressure sales, was more concerned the Tacoma I was looking at met my needs. Plan on returning to dealership for service needs. More

Organized The personnel were very professional and everyone was working together to get cars through the Service Department as fast as possible. Very clean. The personnel were very professional and everyone was working together to get cars through the Service Department as fast as possible. Very clean. Good experience. More

Excellent on time service, and within timeframe I was told!! First time visit, we bought the truck used from somebody else. I got the truck there at 8 a.m. for the appointment, and was told it would take 2 hour First time visit, we bought the truck used from somebody else. I got the truck there at 8 a.m. for the appointment, and was told it would take 2 hours to complete the air bag recall. At 9:57 I walked outside for some fresh air and there sat the truck. I went to the service desk and was given my keys and a copy of the recall service for my records. What a surprise, they were ON time and IN time. I will use Rick McGill’s Airport Toyota for all of our service needs on this truck!!! Thank you for excellent service! More